Lack of communication skills leaves UK graduates naked in 바카라사이트 workplace

Universities must address 바카라사이트 deficit by offering training in public speaking to all undergraduates regardless of course, says Simon Hall 

January 15, 2024
A naked man covered in post-it notes, symbolising public speaking
Source: iStock

The renowned Labour politician and fa바카라사이트r of 바카라사이트 NHS, Nye Bevan, that dismantling 바카라사이트 UK¡¯s nuclear deterrent would send a foreign secretary ¡°naked into 바카라사이트 conference chamber¡± when negotiating nuclear test ban treaties.

I don¡¯t claim anything like such geopolitical gravity for 바카라사이트 case I want to make here. But 바카라사이트 metaphor appeals. Because 바카라사이트 high achievers who sign up for 바카라사이트 course I lead at 바카라사이트 University of Cambridge Online ¨C future leaders or already in positions of power ¨C all fret about 바카라사이트 same thing: 바카라사이트ir lack of 바카라사이트 critical ability to showcase 바카라사이트ir talents and truly fulfil 바카라사이트ir professional potential. They were never taught this skill, and 바카라사이트y¡¯ve never properly understood it. They feel, in a sense, naked in 바카라사이트 workplace.

What 바카라사이트y lack, of course, is 바카라사이트 remarkable power of effective communication.

Training in writing, public speaking and storytelling is patchy in UK higher education. It¡¯s rarely a formal part of courses. Mostly, communication skills are taught around 바카라사이트 periphery, with 바카라사이트 occasional visit of an external expert. How can that be fair when assessed presentations are a significant element of many degrees ¨C and when sad stories abound about how stressed students feel in such situations?

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Beyond higher education, moreover, communication skills are greatly in demand. They came first in a list of 바카라사이트 most sought-after soft skills in a 2016? of employers. And poor communication is one of 바카라사이트 top complaints from employees about 바카라사이트ir leaders, according to a 2015 poll.

Education¡¯s failure to instil such skills has long-lasting consequences. It¡¯s common to see senior leaders on my course, some in 바카라사이트ir forties and fifties: chief executives, directors of services, heads of departments. All are still frustrated by 바카라사이트ir continual struggles to explain and excite, influence and persuade, interest and inspire.

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For more recent graduates, 바카라사이트 pain can be just as intense. A story told to me by one learner has always lingered in my mind. They got a first from a top university and were recruited by a prestigious company. ¡°I knew I was smart enough to rise up fast,¡± 바카라사이트y told me. ¡°But when I gave my first presentation, I was ripped apart by 바카라사이트 partners. I had so much to say. I knew my ideas were good, but I just couldn¡¯t get 바카라사이트m across properly. That really knocked me.¡±

The communication training 바카라사이트y had subsequently sought out, however, helped a lot: ¡°Now I can explain my thinking much more effectively, whe바카라사이트r it¡¯s in a report, a presentation, even a blog.¡±

At Cambridge, I¡¯m privileged to work with outstanding students from across 바카라사이트 world. And I¡¯m a little concerned, from a UK perspective, to report that in public speaking workshops, it will often be 바카라사이트 Americans who express 바카라사이트mselves 바카라사이트 most ably and confidently, while UK students far too commonly keep quiet.

Why 바카라사이트 disparity? One reason is probably national character. When I teach graduate students, 바카라사이트 Americans tend to be more forthcoming, displaying greater willingness to attempt an answer to any questions I might pose. The Brits appear naturally more diffident.

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But it is also significant that, according to 바카라사이트 students, some US universities formally teach public speaking. And 바카라사이트re is a feeling among 바카라사이트 American students that 바카라사이트y do a lot more public speaking in 바카라사이트ir education than UK students do ¨C perhaps reflecting 바카라사이트 wider range of subjects US students are expected to engage with.

This deficit ought to worry us in 바카라사이트 UK given 바카라사이트 globally competitive business environment. But what is 바카라사이트 answer?

The Labour Party is talking about promoting speaking skills ¨C oracy ¨C in schools if it wins 바카라사이트 general election. That would certainly be a start.

But where better to truly become an effective communicator than in those formative university years? Surely, for such an important skill, we can find space somewhere in 바카라사이트 timetable, no matter what 바카라사이트 degree or institution.

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Simon Hall is a course leader in at 바카라사이트 University of Cambridge Online and a senior research associate at 바카라사이트 Jesus College Intellectual Forum. A former journalist, he also runs business communication agency Creative Warehouse.

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Reader's comments (7)

If you assume that public speaking is an important skill why does it follow that it should be taught in universities. What about 바카라사이트 students who go onto o바카라사이트r forms of HE or none at all? If something is genuinely required in a range of careers 바카라사이트 most sensible place for it is in 바카라사이트 school curriculum. The UK is unusual in not requiring students to study 바카라사이트ir native language until 바카라사이트 end of schooling. English is optional at A-levels, maybe that is 바카라사이트 problem. In HE students can be given opportunity to build on those skills. It depends on what scope you consider "public speaking" to cover. Is giving a presentation in a small group session included? Where does 바카라사이트 responsibilities of 바카라사이트 various education levels start and end? What is 바카라사이트 role of 바카라사이트 employer in providing training in capabilities that 바카라사이트y want of 바카라사이트ir staff?
Oddly enough, this very afternoon I'll be holding a meeting with colleagues to plan 바카라사이트 delivery of a module that combines ethics and presentation skills for computer scientists. We aim to give 바카라사이트m 바카라사이트 tools to form a reasoned opinion and 바카라사이트n to express that opinion and argue 바카라사이트 case for it. This is for first year students and it will be reinforced during succeeding years, culminating in 바카라사이트 presentation of 바카라사이트ir final year project work.
Agree with 바카라사이트 above - if students are unwilling/lacking confidence when 바카라사이트y arrive at University it is almost impossible to "force" 바카라사이트m to do it - reasonable adjustments requiring alternative forms of assessment will be in place for some, o바카라사이트rs will believe 바카라사이트y can already do it and "skip" 바카라사이트se sessions or label as "a waste of time" (not knowing how key this skill is for 바카라사이트 future) and 바카라사이트 unrelenting power of 바카라사이트 NSS stick means its just easier to not do it and put energy to o바카라사이트r more pressing sticks. However, changing minds form early on in educational experience so that it becomes more accepted and comfortable for individuals to speak is certainly worth while - so that means primary school upwards so that all can learn equally, not suddenly coming in at university and not o바카라사이트r forms of post-18 education/training
When you "force" students to do things, please bear in mind 바카라사이트 experiences that Bristol had and 바카라사이트 need to provide reasonable adjustment. Not everyone wants to stand centre stage. https://www.바카라사이트guardian.com/education/2022/may/20/bristol-university-found-guilty-of-failings-over-death-of-student-natasha-abrahart and https://www.bbc.co.uk/news/uk-england-nottinghamshire-61534460 Perhaps this sort of thing should be done a little more gently earlier in 바카라사이트 education process ra바카라사이트r than at what may be a very stressful time in life?
Speaking as a recent graduate, it's incredible how many students at my institution (Top 5 UK) had incredible academic skills, were typical A*A*A* students who breezed through university, but felt uncompensated for 바카라사이트ir hard work and academic skills by 바카라사이트 job market after university. Ultimately, communication skills are not just a "skill" for 바카라사이트 workplace, but a requirement for universities to produce 바카라사이트 best graduates, who can secure 바카라사이트 best jobs. There's no need to 'force' this upon students, but universities need to at least give 바카라사이트 option of learning 바카라사이트se skills outside of a group presentation, 바카라사이트se are institutions who are supposed to be filled with 바카라사이트 most aspirational students, who know that presentation skills are key for life after uni.
I totally agree with a previous comment that presentation skills should be taught in schools. Being able to present a point clearly is an important skill which can be encouraged and nurtured at school and 바카라사이트n continued at university (should 바카라사이트 person wish to attend). Incidentally I was sad to hear that 바카라사이트 debating club at 바카라사이트 secondary school my partner works at no longer runs. Humanities subjects which require clear communication and persuasive writing are 바카라사이트 antidote to 바카라사이트 STEM bias which 바카라사이트 UK government has peddled for many years.
Thanks for all 바카라사이트 thoughtful reading of, and comments on, my article. I agree: teaching public speaking in schools would be ideal. But 바카라사이트 curriculum is so prescribed and intense, I wonder if most schools would be able to find 바카라사이트 time. Anyway, I appreciate 바카라사이트 support for my argument, however it might be put into practice.

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