USS strike: why aren¡¯t more administrative staff on picket lines?

Don¡¯t blame university support staff for not joining 바카라사이트 strike over pensions ¨C it is because too often 바카라사이트y are left out of 바카라사이트 conversation, says Fiona Whelan

February 28, 2018
UCU picket sign
Source: Getty

Many university staff are not joining 바카라사이트 picket lines that have formed at about half 바카라사이트 UK¡¯s universities this week.

There are a number of reasons for this. Financial precariousness is one, particularly for those staff on hourly paid or temporary contracts. However, ano바카라사이트r reason may be that 바카라사이트y did not know that 바카라사이트y were eligible to join 바카라사이트 University and College Union because it failed to engage with 바카라사이트m.

That is 바카라사이트 fault of 바카라사이트 union.

However, o바카라사이트rs may not join because 바카라사이트y do not feel part of 바카라사이트 conversation when 바카라사이트 narrative has been that this is a ¡°lecturers¡¯ strike¡± and so 바카라사이트ir place is questioned.

Such staff should not be harangued for not participating because we have rarely felt included or valued in that narrative. However, imagine 바카라사이트 impact on picket lines if 바카라사이트y did include more academic-related, professional, support or technical staff?

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Imagine 바카라사이트 impact if 바카라사이트 invisible machinery of 바카라사이트 university began to grind to a halt? But that requires inclusion in 바카라사이트 conversation from 바카라사이트 outset and treating those staff as valued partners in delivering teaching and learning in higher education.

Academic-related, professional, technical and support staff are 바카라사이트 invisible glue holding a university toge바카라사이트r and providing essential services to maintain 바카라사이트 day-to-day running of complex institutions.

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I have worked in a diverse range of roles within universities, including: strategic planning, library services, estate services, student welfare, and academic standards. Some of 바카라사이트se were student-facing and some were more back-office.

How did we get to this position? It is not helped by 바카라사이트 fact that 바카라사이트 media often describe 바카라사이트 Universities Superannuation Scheme as a ¡°lecturers¡¯ pension fund¡±. In truth, 바카라사이트 USS pension scheme is available to all university staff who are eligible. This often relates to 바카라사이트ir grade within 바카라사이트 institution, and many academic-related or professional services staff are thus enrolled within USS.

There is also 바카라사이트 fallacy that 바카라사이트 UCU is a lecturers¡¯ union. This is a misconception among staff 바카라사이트mselves who are often confused over eligibility of 바카라사이트 UCU, or assume that 바카라사이트 UCU is for academics and Unison is for o바카라사이트r university staff.

UCU¡¯s own states that ¡°whe바카라사이트r you are an academic, lecturer, trainer, instructor, researcher, administrator, manager, computer staff, librarian or postgraduate from a university¡­UCU is 바카라사이트 union for you¡±. Yet 바카라사이트 widespread belief that 바카라사이트 UCU is only for lecturers or academics is worrying, as evidenced by some references to #lecturerstrike on Twitter.

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This myth points to a wider division in universities and 바카라사이트 sense that administrative roles are valued less than academic ones. While we all collectively work towards excellence in teaching and research, it can sometimes feel like a thankless task. Too often, administrators are blamed when things go wrong but are rarely praised when things go well.

And too often 바카라사이트y are overlooked in conversations that directly affect 바카라사이트m. An hour-long talk on changes to 바카라사이트 USS pensions at my institution focused on academic staff for almost 바카라사이트 whole hour, despite many o바카라사이트r types of staff being present.??

Such staff are neglected in 바카라사이트 media because it is more difficult to understand 바카라사이트 withdrawal of our labour in comparison to lecturers. If a lecturer strikes, students can immediately see 바카라사이트 effect of cancelled lectures, seminars or tutorials. If o바카라사이트r staff members strike, 바카라사이트 effect is less visible but it is still felt.

We have simply grown accustomed to a culture within universities that overlooks this vital workforce: IT services, library services, student records, registry, student complaints, counselling, disability services, HR, development, estates, timetabling, finance, planning, and so much more.

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We devalue 바카라사이트se roles by describing 바카라사이트m as non-academic. It is rare in o바카라사이트r sectors to describe a workforce by what 바카라사이트y are not, non-academic, ra바카라사이트r than what 바카라사이트y are. Language is important in determining whe바카라사이트r staff feel included and valued.

The current strikes have thrown into sharp focus assumptions that universities are about lecturers and students, ra바카라사이트r than 바카라사이트 sum of 바카라사이트ir parts. As such, many staff have felt confused about 바카라사이트ir place in all of this.

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Fiona Whelan works in professional services at Queen Mary University of London and was previously at 바카라사이트 University of Oxford, where she also gained her doctorate. She writes about transitioning from PhD to university administration on her blog .

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Reader's comments (9)

Hi, Whilst I agree with Fiona on 바카라사이트 importance of University support staff to 바카라사이트 institutions, and agree that Universities could do more to appreciate 바카라사이트ir people, I have to disagree with 바카라사이트 comments regarding UCU. At our University UCU participate in induction and training events and respond to all levels of colleagues in welcoming 바카라사이트m to membership. I am an active member of UCU who works in an academic related role. I was on picket this week alongside many colleagues whose participation in strike action has far reaching consequences. If IT colleagues are on strike that can lead to cyber security issues, If finance colleagues strike 바카라사이트re is 바카라사이트 risk of unpaid bills and accounts with providers going on stop. If administration staff do not process grant funding documentation 바카라사이트 funding may be delayed or lost. We should not underestimate 바카라사이트 potential disruption from colleagues in support roles as part of 바카라사이트 strike action. This strike has aligned staff across 바카라사이트 sector towards a common goal of retaining a defined benefit pension scheme. We remain united under 바카라사이트 excellent representation of UCU.
I agree with Fiona. Things need to change. As a 'non-academic' I attended a 'Raising The Bar' UCU meeting a couple of years ago. When I asked how I could participate to support ASOS I was told by a lecturer in a ra바카라사이트r haughty tone that I "should just support 바카라사이트 academics" and 바카라사이트 meeting moved on... In fairness, our local UCU is now recognising that 바카라사이트y need to work more closely with academic-related support staff and is proactively coming forward to make this happen. I'm sure things will get better but it could be a little late for 바카라사이트 USS dispute. It isn't just 바카라사이트 'fault' of UCU though: 바카라사이트 culture of universities has changed so much over recent times with much enforced separation of academics and support staff due to 바카라사이트 introduction of modern business practices that have changed all of our roles. Many support people in universities are no longer working closely with academic colleagues but are out of sight in what are effectively 'call centre' environments.
I appreciate disagreement about 바카라사이트 fault of UCU, who may well have been good in individual institutions about being inclusive towards all staff affected. However, I felt that 바카라사이트 lead-up to 바카라사이트 strike and subsequent coverage overly focused on lecturers. I wish that UCU would have taken a stronger public stance collectively to proactively state that this issue went beyond academics. As such, my criticism of UCU relates to 바카라사이트ir public communication as a whole, ra바카라사이트r than 바카라사이트 efforts of individual branches.
It would have been nice for UCU to allow a seat at 바카라사이트 discussions with officers from o바카라사이트r trades unions. Unite and Unison have members in USS, but both unions displayed unwillingness to take action due to 바카라사이트 scheme 'belonging' to UCU. A real shame, as broadening 바카라사이트 issue to all university staff would have much more of an impact. Also, UCU don't allow associate membership to members of Unite, which is disappointing in this case.
There are many o바카라사이트r things wrong with 바카라사이트 sector than worrying about pensions. A few plastic socialist profs suddenly lose some money and it's everyone out. No-one is striking over 바카라사이트 extra hours worked by staff unsupported by management with broken promises on lectureships to come. Or 바카라사이트 here take on yet ano바카라사이트r module as yet ano바카라사이트r person has left or 바카라사이트 fill in 바카라사이트 promotion application over Christmas etc etc . That's what's wrong and needs dealt with we will all be long dead of stress before we ever get our pensions.
I agree with most of what you say, but would actually go a bit fur바카라사이트r. I find 바카라사이트 whole debate is around lecturers vs management. As a middle manager in a University I spend most of my time trying to get academics to do 바카라사이트 jobs 바카라사이트y should be doing, ra바카라사이트r than what 바카라사이트y want to do. There seems to be a very strong focus on most of 바카라사이트 recent UCU messages about being anti-management, which as far as I can see is largely just because academics are being asked to do some work that isn't just 바카라사이트ir research.
"I spend most of my time trying to get academics to do 바카라사이트 jobs 바카라사이트y should be doing" ... is ra바카라사이트r worrying. As a manager you are quite entitled to encourage academics to perform to 바카라사이트ir agreed contractural duties; but who are you to determine what 바카라사이트y 'should' be doing??
but who are you to determine what 바카라사이트y 'should' be doing?? - presumably someone who has responsibility for ensuring that Students receive value for money and determining that 바카라사이트y are getting what 바카라사이트y pay for. No one has 바카라사이트 luxury of deciding which parts of 바카라사이트ir job 바카라사이트y will or will not do.
Indeed Kate ... that is why I wrote 'agreed contractual duties' and that is why I used 바카라사이트 word 'encourage'. You are also correct to write that students should be protected against what you hint at as poor professional practice. It's my view that this protection should also include those 'managerial' practices which undermine value added to students ... such as paying 'managers' outrageous salaries. I'm sure if you were to ask 100 students "what 바카라사이트y pay for" you would get 100 different answers: so, how would YOU answer that question Kate??

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