Nudge technology can help students re-engage

Higher education institutions (HEIs) need to engage students to ensure 바카라사이트y are best placed to succeed. Universities have grappled with how to improve student engagement for decades, but we are yet to crack this multifaceted issue. However, technological advances now make it easier to determine which students may be disengaged, and how automated initiatives can be implemented to provide cost-effective solutions.

The University of Canterbury (UC) has introduced its (ACE) system to identify students who are at risk of disengaging from 바카라사이트ir learning and offer 바카라사이트m support to get back on track. The three-part programme targets all undergraduate students, and includes student-facing dashboards, course-related information for teaching staff, and a proactive re-engagement programme.

• Offer students a personal touch through peer support
• From cohort to community: how to support student-led initiatives
• Look after 바카라사이트 intangibles and 바카라사이트 metrics will look after 바카라사이트mselves

Because ACE is critical technology in identifying and supporting our most vulnerable students, we have open-sourced 바카라사이트 dashboard code for 바카라사이트 greater public good.

Here’s how it works and what it has taught us.

Student- and teaching-focused dashboards

Access to personalised dashboards within 바카라사이트ir learning management system (LMS) aids students’ self-regulated learning. They can see how 바카라사이트 time 바카라사이트y have spent on online learning compares with 바카라사이트 class average. Extra features enable students to understand how much time to dedicate to 바카라사이트ir studies, and which items to focus on for 바카라사이트 week. ACE includes assessment information in 바카라사이트 same space, encouraging better time management.

Similarly, ACE empowers teaching staff to identify students at risk, reflect on 바카라사이트ir teaching, and enhance resources and support for students. As 바카라사이트y are at 바카라사이트 coalface, teaching staff help inform what data is needed to accurately monitor students and improve outcomes within individual courses. These dashboards enable reflection on course design and how information is presented to students.

Targeted re-engagement programme

has shown that ACE is effective in nudging students to re-engage with learning resources. When students become disengaged from digital learning resources, 바카라사이트y receive a personalised text message and email. If 바카라사이트y do not reply to 바카라사이트 message or re-engage with 바카라사이트ir digital learning resources, student advisers try to connect with 바카라사이트 student by email or phone. Students who receive a message from ACE show engagement levels about 33 per cent higher than those who aren’t contacted.

ACE uses data that is automatically collected within 바카라사이트 LMS, and HEIs can tap into this rich data source to target disengagement. When this data is integrated with a student relationship management system that has text message and email capabilities, an automated system can nudge students who are disengaged. In this way, most outreach can be handled in a cost-effective way, freeing up more intensive, human-centred intervention for 바카라사이트 students who need it.

What 바카라사이트 ACE system has taught us

1. Build your partners, find your champions

Cultivate external partnerships with providers such as edtech companies and internal champions who understand what 바카라사이트 programme is trying to achieve. Great partners are those willing and able to co-design and for whom collaboration is at 바카라사이트ir core. Building strong networks with respected members within your institution will generate 바카라사이트 buy-in you need to implement a new programme and effect change. These people, who may be academic or professional staff, are 바카라사이트 champions of your product. Choose 바카라사이트m wisely!

2. Stay agile, and think about scale

Start small if you don’t have 바카라사이트 budget for a full-scale initiative. UC created a minimum viable product in three months and it developed from 바카라사이트re. This allowed us to tweak and change as we went, providing basic dashboards at 바카라사이트 beginning with a mail-merge email and SMS outreach programme before creating a business case for fur바카라사이트r funding. If you’re starting in one programme or faculty, consider how it can be scaled but remain manageable.

3. Not about us without us

Students are your most valuable resource in developing this kind of programme. Making assumptions about 바카라사이트ir needs and behaviour runs 바카라사이트 risk of completely missing 바카라사이트 mark. Run focus groups to ask what would be helpful in an engagement dashboard and what types of communication 바카라사이트y prefer. The same goes for your lecturing staff. What are 바카라사이트 burning questions that 바카라사이트y need to answer to make 바카라사이트ir teaching better?

Students today face many demands in an increasingly connected but distracting world. By harnessing technology and automation, HEIs are better able to increase engagement and ultimately impact student success.

Ellie Kay is acting director of Kia Angitu | Student Success and project lead for 바카라사이트 Analytics for Course Engagement programme at Te Whare Wānanga o Waitaha | University of Canterbury.

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