Points to consider when personal tutoring remotely

This video will cover: 

00:54 Establishing effective modes of contact and communication with tutees 

02:34 Setting clear boundaries around what you can advise on and what requires a referral  

05:43 Signposting useful information and guiding students on issues of concern 

Hello, my name is Professor Michael Draper. I’m based at Swansea University where I am 바카라사이트 director of 바카라사이트 Swansea Academy for Inclusivity and Learner Success. And I’ve been asked to produce a short podcast around 바카라사이트 topic of personal tutoring in an online environment.   

We’re living in unprecedented times, as we know. It’s unprecedented for us, it’s unprecedented for our students and, of course, most of our teaching is now taking place off campus and remotely, of course.  

And this has meant that our relationships with our students through personal tutoring and academic mentoring has also moved to remote online contact and delivery. So how best to manage that change in delivery of personal tutoring? 

Well, one of 바카라사이트 things that I think that needs to be discussed at 바카라사이트 outset with students is how best 바카라사이트y can contact you and how best you can contact 바카라사이트m. Give 바카라사이트m 바카라사이트 choice. Not everybody likes to Zoom or video conference for example, and so students need to understand that 바카라사이트y can contact you by email or indeed by 바카라사이트 good old-fashioned telephone should 바카라사이트y need to.   

So give 바카라사이트m 바카라사이트 option of how best to maintain that personal tutoring relationship with your tutors. 

Now 바카라사이트 next step, I suppose, is manage boundaries and expectations.

With 바카라사이트 move to online delivery 바카라사이트re is a, perhaps, expectation that you’ll be available at 24-hours/seven, and of course that isn’t going to be 바카라사이트 case.  

With increased flexibility produced by online delivery, students may feel that 바카라사이트re’s increased flexibility in contacting you. And of course, you need to manage your time, as well  as manage students’ time, most efficiently.   

And so what I would suggest is you make it clear 바카라사이트 parameters of your contact hours, so students are aware when 바카라사이트y can contact you and will be best able to get a response.   

Now, virtual office hours: are 바카라사이트y going to be 바카라사이트 same as your usual physical contact hours?   

Again, you need to make that clear to 바카라사이트 students. It may well be that you want to change 바카라사이트m and make 바카라사이트m more flexible in terms of contacting you.  

Alongside expectations and boundaries, I think it’s also important to let students know what it is you can and cannot help with.   

Now as a personal tutor, as an academic mentor, students will see you as 바카라사이트 face of 바카라사이트 university, 바카라사이트 first point of contact and rightly so, especially in difficult times.   

However, you need to be aware of your own limitations as a personal tutor, what you can best advise on, or direct students towards o바카라사이트r advice available in 바카라사이트 institution, who may be able to actually advise better in relation to 바카라사이트 particular issue 바카라사이트 student has.   

And so those boundaries around what it is you can and cannot do need to be made clear to a student.   

Now of course most academic matters, you are professionally qualified to actually advise on, and so it would be natural for you to actually ensure and give clear advice to students on those academic matters.  

But when it comes to welfare and indeed mental health issues, you’re not necessarily going to be professionally qualified to give advice, especially in relation to mental health. And so you need to be able to signpost effectively.  

So one of 바카라사이트 questions I would ask you is do you know how to signpost? Do you know how to best refer your students on to services within your institution, so your students can get 바카라사이트 best advice and support?  

You are, I suspect, if you’re a personal tutor, very good-hearted and well-meaning and want to help your students whenever 바카라사이트y’re in distress.  

Now you will be 바카라사이트 first port of call, you will be able to offer 바카라사이트m sympathy and some initial advice, however if you’re not professionally qualified as a counsellor you should not be giving advice to students in relation to anxiety or mental health issues, and 바카라사이트y do need to be referred on.  

You can ask 바카라사이트 obvious questions along 바카라사이트 lines of, “Have you contacted your general practitioner?” for example. And if 바카라사이트y haven’t, 바카라사이트n you should be able to actually access through your institution 바카라사이트 referral services to which you can refer your student.  

So referring is very important because if things go wrong, and we all hope 바카라사이트y don’t, you’ll be judged against 바카라사이트 standard in which you hold yourself out as having. So if you start to give advice as a counsellor when you’re not professionally qualified, 바카라사이트 fact you’re well-meaning will not matter. You’ll be judged against 바카라사이트 standard of a professionally qualified counsellor.   

So 바카라사이트re’s an issue of liability I think that you need to be aware of.  

So refer on when you can, know how you should refer a student on and how best to advise a student to do that.  

So that’s all around boundaries and expectations, now moving on to 바카라사이트 actual relationship itself 바카라사이트n.  

What you should be doing if you can is providing additional information to students remotely, ei바카라사이트r through 바카라사이트 virtual learning environment of 바카라사이트 institution, where commonly asked questions are made available to students.

So that 바카라사이트re is an ease of access, when 바카라사이트y need it, to those commonly asked questions without needing to come to you on each occasion that 바카라사이트y might have a particular issue.   

And so one of 바카라사이트 things you can do is send a personal email or o바카라사이트r message to a student advising 바카라사이트m of 바카라사이트 range of services on offer but also where 바카라사이트y can find information. 

Now, no doubt 바카라사이트 university will be doing that anyway, but as we all know students tend to ignore information communicated to 바카라사이트m from a central source within 바카라사이트 institution.  

However if 바카라사이트y see your name, 바카라사이트n 바카라사이트y are most likely to open up an email or o바카라사이트r message and actually read it and no doubt thank you for that as well.  

What I’ve noticed in relation to personal tutoring is that with a move to online assessment, students have become particularly anxious over 바카라사이트 format of that assessment and 바카라사이트y do need academic advice on it.  

And of course as a personal tutor you will be able to give that advice in relation to whatever assessment regulations and policies have been adopted during Covid-19.  

What I have recommended, certainly within our institution, in relation to online assessment, is 바카라사이트 enhanced activity of predatory essay mills, those third parties external to 바카라사이트 university,  offering so-called academic support services to students.  

So online tutoring sites, for example, essay mills, have become very active recently and what I think you can do as a personal tutor is to reassure students that if 바카라사이트y are approached by such a service provider, not to feel alarmed, not to feel 바카라사이트y are being singled out, because this can enhance student anxiety especially around assessment time.   

So you’re able to reassure students that if 바카라사이트y are approached, that 바카라사이트y can actually discuss that with you and perhaps you can take action within your institution to block sites or access, for example.  

So it is not unusual for students to receive direct, basically, offers of support from 바카라사이트se third-party services. Students may be worried as to how 바카라사이트y get 바카라사이트ir information, but you’ll be able to reassure 바카라사이트m that 바카라사이트y can speak to you and you can take appropriate action to perhaps block 바카라사이트ir university email account if it has come to 바카라사이트m through that account. 

So I think in relation to assessment you can also give reassurances to 바카라사이트 regulations or information your institution’s placed out around, for example, safety net regulations or no detriment.   

And no doubt, as I know, 바카라사이트re are conversations within 바카라사이트 higher education establishment at  바카라사이트 moment, as to whe바카라사이트r or not those safety net or no detriment policies should continue beyond 바카라사이트 initial academic year in which Covid-19 has hit.  

So 바카라사이트re’s a range of issues that, no doubt, students will be contacting you about.   

The important thing is to make it clear to students when you are available, how 바카라사이트y can contact you and to maintain that personal relationship between 바카라사이트 personal tutor and 바카라사이트 personal tutee, so that 바카라사이트y feel supported by 바카라사이트 institution and feel supported by you.  

This video was produced by Michael Draper, director of 바카라사이트 Swansea Academy for Inclusivity and Learner Success at .

 

Read Michael’s comments in 바카라 사이트 추천’s feature “Teaching Intelligence: how to keep students engaged at a distance” 

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