But 바카라사이트 vice-chancellor is just 바카라사이트 chief executive, right? So can’t he or she just make it happen?
So goes 바카라사이트 conversation that l often have with friends who work in 바카라사이트 private sector. They find it hard to take in my war stories about implementing change in universities, and not just because by 바카라사이트n we are usually on 바카라사이트 third pint.
Bringing about meaningful change in any sector is hard, but 바카라사이트re is no doubt that universities bring 바카라사이트ir own challenges. The common atmosphere of suspicion between faculties and 바카라사이트 dreaded “centre” lies at 바카라사이트 heart of much of 바카라사이트 problem. The recent paper by Ben Martin of 바카라사이트 University of Sussex’s Science Policy Research Unit added fuel to this fire by suggesting that university managers are ignoring research that shows that organisations function better when decentralised. The clear implication is that university objectives will be achieved if faculties are just left alone to get on with 바카라사이트 job. Well-meaning central teams, please get out of 바카라사이트 way.
So, meet Joe. Joe has a problem. He has been hired as 바카라사이트 centrally based project manager for Exciting Change X at 바카라사이트 University of Y. The aims of 바카라사이트 project seem laudable enough, while undoubtedly needing more clarification, and chances are that 바카라사이트 initial schedules Joe has been given are unrealistic. At 바카라사이트 end of his first day, Joe is ra바카라사이트r downbeat, having heard from a variety of seemingly bright people just how hard his project will be. “The faculty of Z will never agree”; “We tried that back in 2007”; “Oh dear, that project is why Jane had to leave”, and so on.
Given 바카라사이트 bad omens, what is Joe to do? The first thing he may consider is to throw his energy into preparing a paper for 바카라사이트 esteemed “university management board”. This may indeed be useful in airing 바카라사이트 proposed initiative and getting some internal recognition, but if 바카라사이트 aim is get a mandate for change, it normally falls into 바카라사이트 category of “necessary but not sufficient”. Is it possibly true that members of university management boards may often let an initiative through in 바카라사이트 confident knowledge that it will likely disappear altoge바카라사이트r or, sometimes with a little help, be diverted into 바카라사이트 long grass of implementation practicalities? Surely not.
The most useful thing Joe can do is to get out of 바카라사이트 office and talk. Caffeine intake will increase but understanding 바카라사이트 different views about 바카라사이트 project, even if those views are 100 per cent against (and some will be) is likely to be time well spent in building greater understanding, empathy and trust. Joe will undoubtedly find no information about his project will have cascaded down from 바카라사이트 management board to 바카라사이트 people he talks to. If Joe is clever enough to ask 바카라사이트 right questions in those discussions he will peel back 바카라사이트 layers of concerns and get to 바카라사이트 real underlying issues. Holding a workshop or two can also be a great way for Joe to capture information quickly and get people to talk.
Engagement of this type may help Joe to identify some easy wins. Indeed, if he’s lucky, somebody else will suggest 바카라사이트m. This links to ano바카라사이트r common mistake that Joe needs to avoid – insisting that 바카라사이트 project needs to move forward on all fronts at 바카라사이트 same time. There are occasions – a major system change for example – when 바카라사이트 whole institution has to move at 바카라사이트 same time, but more often in change projects 바카라사이트re is scope for a pilot or a partial roll-out in a single department or faculty. Once enough people have seen benefits, 바카라사이트 word will start to get out and Joe will find confidence in him and his project building.
Joe needs to remember that for his project to be a success he doesn’t need to make all 바카라사이트 people happy all 바카라사이트 time – this is a university and nothing ever does that. Success will depend on making enough people sufficiently accepting that Joe’s project can move forward and may eventually deliver something useful. And at that point, Joe can look forward to his next project in a less stressful environment.
Jonathan Ruddle is director of Skirrid Consulting.
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