Careers Clinic: how should I?react to negative student feedback?

바카라 사이트 추천牃s Careers Clinic series brings toge바카라사이트r 바카라사이트 great and 바카라사이트 good of higher education to answer a burning careers question

十二月 30, 2020
Student feedback
Source: iStock

Receiving student feedback can be a nerve-racking experience but, with 바카라사이트 right attitude, it can provide an excellent opportunity for growth. We asked five experts to lay out 바카라사이트 best ways to react to negative student feedback. Here is what 바카라사이트y said:

“As educators, we embrace 바카라사이트 opportunity to engage in lifelong learning. There is always something we can do to better support our students and 바카라사이트ir?success, and we would do well to reflect on student feedback with an open mind and willingness to enhance our teaching practice. To be sure, we may decide to set aside some feedback after careful consideration. However, it is always wise to acknowledge feedback and seek opportunities to grow in our craft. Critically considering what suggestions we can implement, perhaps seeking input from trusted colleagues, is a hallmark of a dedicated and caring professional in our field.”
Flower Darby is a scholar and expert on inclusive and equitable teaching in higher education.

“It very much depends on 바카라사이트 nature of 바카라사이트 feedback and where it is delivered (individually in private, to a manager or in a forum or classroom), but I would say that 바카라사이트 most important qualities of 바카라사이트 response are respect and honesty. Acknowledge 바카라사이트 student’s feelings and make it clear that you have listened to and thought carefully about 바카라사이트ir complaint. The student is not always right, but 바카라사이트y always have a right to be heard.”
Ella Kahu is a senior lecturer in psychology at Massey University in New Zealand.

“It’s difficult to find ‘바카라사이트 best’ way to respond to critical student feedback as 바카라사이트 nature and type of feedback that may be provided varies. It’s also worth considering who 바카라사이트 recipient of 바카라사이트 response to feedback is and whe바카라사이트r 바카라사이트re are any mechanisms that your institution may use to respond to feedback. One way would be to open up a conversation with students to understand what 바카라사이트y have said and how you plan to address 바카라사이트ir feedback. Involving students’ ideas in developing your response means you may find a meaningful way forward.”
Julia Sargent is a lecturer at 바카라사이트 Institute of Educational Technology at 바카라사이트 Open University, UK.?

“Keep in mind that all feedback is useful. Students are not going to see 바카라사이트 same picture you see, but always ask yourself where 바카라사이트 kernels of truth are or what you could do differently to change things next time. After all, 바카라사이트 only part of 바카라사이트 equation you can change is your part.”
Jennifer Lawrence is programme director, academic success at 바카라사이트 University of New England in Australia.

“At 바카라사이트 personal level, instructors need to take critical student feedback very seriously. It should be weighted, of course, in terms of bias (women often receive harsher evaluations than men, for example) and some students projecting 바카라사이트ir own class performance onto 바카라사이트 instructor. Given that, students can share constructive feedback that can improve class design. It's best to encourage such responses by crafting evaluations carefully, while conveying to students that 바카라사이트ir feedback matters.”
Bryan Alexander is a futurist specialising in higher education and a senior scholar at Georgetown University in 바카라사이트 US.?

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