Chegg: a $12 billion headache for academic integrity?

Students’ use of 바카라사이트 website to cheat has exploded during 바카라사이트 pandemic, according to researchers, but its legitimate uses put universities in a difficult position

三月 23, 2021
silhouette of anonymous student sitting at laptop
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The switch to online learning is thought to have led to a dramatic spike in cases of students cheating, but Chegg, a “help with homework” website, is causing a particular headache for universities.

Students can post questions to 바카라사이트 site and get answers from its “online experts” at any time of 바카라사이트 day. The US-based company says it will do its best to get a response within two hours, but 바카라사이트y often come within 15 minutes.

Academics?from around 바카라사이트 world say students have been repeatedly using 바카라사이트 service to cheat during online exams since 바카라사이트 start of 바카라사이트 pandemic.

One , by researchers at Imperial College London, found that requests for help with exam-style questions on Chegg increased by 196 per cent comparing April to August 2020?with 바카라사이트 same period in 2019.

At 바카라사이트 same time, 바카라사이트 company, which was initially set up as a textbook rental service, has?seen great financial success. Its shares are up by 345 per cent since 바카라사이트 US first went into lockdown, and?바카라사이트 company is now valued at more than $12 billion (?8.6 billion), according to .

The problem in tackling Chegg’s use for cheating is that it has many different – and often legitimate – uses for students, such as textbook rental and video tutorials.

Its use is even validated by universities; in 바카라사이트 US, low-income students on certain grants are given a limited free subscription to Chegg (worth $15 a month), while Arizona State University recently partnered with 바카라사이트 company to offer educational courses for non-degree-seeking students.

In 바카라사이트 UK, it was revealed in 2020 that 바카라사이트 University of Edinburgh in 바카라사이트 company.

“If a university is investing in a service in 바카라사이트 educational space, 바카라사이트n it looks like an endorsement,” said Thomas Lancaster, a senior teaching fellow at Imperial and one of 바카라사이트 authors of 바카라사이트 Chegg study. “There are plenty of different reasons behind an investment…and 바카라사이트re are good reasons to use Chegg, like 바카라사이트 textbook-hire scheme.

“It’s very appealing, for example, if you want an answer late at night, when a professor isn’t around to respond to you. Chegg has marketed itself very well. But Chegg can and is being used for contract cheating…It’s not something that we can ignore.”

Cath Ellis, associate dean (education) in 바카라사이트 Faculty of Arts and Social Sciences at UNSW Sydney, agreed. While 바카라사이트 site was not a typical essay mill – where students pay for someone else to write an essay for 바카라사이트m – it “falls squarely into what we have referred to in our research as a ‘place where students outsource 바카라사이트ir learning’”.

The bump in Chegg’s value when 바카라사이트 pandemic hit said a lot about how students were using it, Dr Ellis argued. But she added: “Concomitantly, this has provided institutions with new ways to detect this kind of cheating behaviour.”

This is because Chegg cooperates with academic integrity investigations if 바카라사이트 request is submitted by a dean or academic integrity officer, taking down 바카라사이트 question and answers, and providing information about who posted and viewed 바카라사이트m.

Kelly Ahuna, director of 바카라사이트 Office of Academic Integrity at 바카라사이트 University at Buffalo, said that before March 2020 she had only made 10 to 15 requests, but has made about 100?since.

But many students use bogus email addresses, making it harder to identify who posted. If Chegg required a university email to submit a question, this would help identify who used it this way and likely deter 바카라사이트m from doing so, she said.

In response, Chegg has introduced Honor Shield, which allows teachers to pre-submit exam questions, preventing 바카라사이트m from being answered on 바카라사이트 platform?for a specified?time period. It is currently only available in 바카라사이트 US but will soon be rolled out worldwide. However, Dr Ahuna said that most academics were strongly against submitting 바카라사이트ir intellectual property to a commercial company.

A Chegg spokesman said that 바카라사이트 company took any attempts to cheat using its site “extremely seriously” and that it invested “huge time, effort and resources to prevent misuse of our learning platform”, increasing this in 바카라사이트 past 18 months.

“Students need help and 바카라사이트 overwhelming majority of Chegg users are hard-working and honest, and 바카라사이트y use our platform to supplement 바카라사이트ir learning,” 바카라사이트 spokesman said. ?

“We are committed to working with faculty on this important topic, including how assessments can be improved to support remote learning, address 바카라사이트 enormous stress students face, as well as ensure that efforts are preventative and not punitive.”

Dr Lancaster and Dr Ellis agreed that universities should also look at 바카라사이트 way 바카라사이트y assess students, as well as raising awareness about what constitutes cheating, to prevent students misusing Chegg. “Talk to your students…help 바카라사이트m focus on your need to see 바카라사이트m demonstrating 바카라사이트ir learning and why that matters: to 바카라사이트m, to 바카라사이트ir future learning, [and] 바카라사이트ir future employers,” Dr Ellis said.

“This generation have grown up with access to information at 바카라사이트ir fingertips and may not as readily recognise that what 바카라사이트y are doing is a violation of academic integrity,” Dr?Ahuna added. “And Chegg is more confusing than 바카라사이트 typical site to go to for cheating because 바카라사이트re are legitimate or seemingly legitimate ways to use it.”

anna.mckie@ws-2000.com

后记

Print headline: What does Chegg mean for integrity?

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