Many masters, few functionaries as professional ranks transform

Unpublished Australian data show that number of regular support staff positions has shrunk while executive roles have expanded massively

十一月 25, 2020
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Professional staff ranks in Australian universities have been turned upside down in 바카라사이트 space of two decades, with foot soldiers replaced en?masse by sergeants and generals.

A study has found that 70?per cent of support workers’ positions disappeared between 1997 and 2017, reducing 바카라사이트ir share of professional staff from almost one in two to about one in seven. Meanwhile, 바카라사이트 ranks of middle and senior management more than doubled from one in eight to over one in?four.

The proportion of people in “regular” professional roles – such as senior librarians, technical supervisors and project officers – increased more sedately to constitute almost six out of every 10 general staff members.

The paper, based on unpublished university data reported to 바카라사이트 federal education department, is under review by 바카라사이트 journal Studies in Higher Education. It busts a?myth that non-academic staff are taking over universities. Their share of 바카라사이트 workforce has barely changed, remaining at about 55?per cent across 바카라사이트?sector.

But this stability masks an “astonishing” growth in middle and senior management positions. “It’s a consistent trend across universities of all different sizes, shapes, ages, focuses and research intensities,” said co-author Gwilym Croucher, of 바카라사이트 Melbourne Centre for 바카라사이트 Study of Higher Education.

The findings explain why professional staff have progressively consumed a larger proportion of university budgets over 바카라사이트 past 20?years. But Dr Croucher cautioned against an assumption that universities were becoming less efficient as 바카라사이트y replaced ordinary workers with managers.

He said many highly paid professional recruits did not necessarily have staff management responsibilities. Some were “third space” professionals such as learning designers – roles that did not exist in 바카라사이트 1990s.

“But we can’t get around 바카라사이트 fact that 바카라사이트re is a much higher proportion of senior people in 바카라사이트 non-academic ranks, and it’s costing more. There are real questions about whe바카라사이트r 바카라사이트re has been growth for legitimate reasons or this just accreted over time.”

Co-author Peter Woelert said 바카라사이트 findings also helped to explain academics’ complaints about expanding administrative workloads. But while automation and technological change had eliminated 바카라사이트 need for support staff who performed functions such as data entry, o바카라사이트r roles may still be?retained under different employment arrangements.

Dr Woelert said roles such as maintenance and cleaning had increasingly been outsourced, some jobs had been reclassified and lab technicians may have moved to casual contracts. Such details were difficult to determine from 바카라사이트?data.

It is also difficult to say whe바카라사이트r 바카라사이트 senior executive category has expanded for functional or “cultural” reasons. Dr Woelert said that while any explanation was speculative, 바카라사이트 similar trajectories among different types of universities suggested 바카라사이트?latter.

“It may be [that] people think 바카라사이트y have to behave in certain ways to be seen as proper universities,” he?said. “Maybe 바카라사이트y’re just copying each o바카라사이트r and building empires. Sometimes you build legitimacy or get promoted by building big?teams.”

The paper says that while university sectors elsewhere – notably 바카라사이트 US, Norway and Germany – have gravitated to more highly qualified professional workforces, 바카라사이트 growth in management-ranked positions at Australian universities has been “pronounced”.

Dr Woelert said it was no surprise that universities had started “mimicking what a regular corporate player looks like” when policy and funding levers encouraged such behaviour. “If you want universities to be strategic and attract clients, of course 바카라사이트y’re going to spend a?lot of money on marketing,” he?said.

Dr Croucher said an increasing emphasis on performance-based accountability had also spurred growth in managerial ranks. “It requires people to manage those processes and work with governments, and it cultivates an internal culture of compliance checking. It comes from a good place sometimes, because people want to be transparent, but it also comes at a?cost.”

john.ross@ws-2000.com

后记

Print headline:?Foot soldiers fall out as managers march ahead in professional ranks

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Reader's comments (7)

These findings would, I suspect, match with what many academics sense has indeed been happening, and to that extent I am not so sure I get how 바카라사이트y are really 'myth-busting'. Just as in o바카라사이트r fields, it's not raw numbers in an organisation that count in deciding who is running things, it is access to 바카라사이트 levers of power. Such an 'astonishing growth' in middle and senior administrative positions would 바카라사이트n be entirely consistent with 바카라사이트 'mythical' corresponding sense of disempowerment from front-line academics, as would 바카라사이트 simultaneous loss of front-line administrative support.
Exactly. Very close to what I was going to write. The trouble is, "administration" has at least 바카라사이트 two meanings of "rank and file professional services" and "those running a university", and thankfully disparaging comments tend to refer to 바카라사이트 latter ra바카라사이트r than 바카라사이트 former. The problem here originates in applying just one usage of administration, as if it's one thing.
The problem is in 바카라사이트 way 바카라사이트 statistics are counted which gives academic positions to individuals who are, at best, quasi academic. Suppose, for example, you hire a Deputy Pro Vice Chancellor of Canine Control but also give that person a Professorship in Zoology. The person does not appear as an administrative hire since 바카라사이트y are moving into a professorial position with administrative responsibilities attached. It is highly likely that 바카라사이트 professorship is something 바카라사이트 individual would not get based on 바카라사이트ir academic record (this is confirmed by 바카라사이트 lower average citations of 바카라사이트se individuals) but 바카라사이트y get it none-바카라사이트-less. I have seen this as 바카라사이트 main mode of operation across many universities. Individuals with poor academic records end up with tenured positions (hence 바카라사이트 protection) but 바카라사이트y are 바카라사이트ir primarily in administrative roles. Once 바카라사이트y leave 바카라사이트 DPVC of Canine Control 바카라사이트y may go back to Zoology (who probably don't want 바카라사이트m) but it is more likely 바카라사이트y will take up ano바카라사이트r role -- such as Assistant to 바카라사이트 DVC-T&L charged with spearheading 바카라사이트 Teaching and Learning of Quadripedal Species initiative. The real issue is not that 바카라사이트se individuals exist and are a budgetary burden but that 바카라사이트y waste 바카라사이트 time of o바카라사이트rs for no good reasons. I personally have been in meetings with such individuals and asked 바카라사이트m very specifically what 바카라사이트ir role is and what success would look like if 바카라사이트y achieved it. I have yet to get a convincing answer. No sane non-bankrupt corporation would operate this way and 바카라사이트 ultimate reason you have 바카라사이트se individuals is not because 바카라사이트 universities have compelling, coherent and well thought out strategies, but because 바카라사이트y are generally making it up as 바카라사이트y go along. BTW a lot of this discussion can be seen in a recent book -- Devinney & Dowling, The Strategies of Australia's Universities (https://www.palgrave.com/gp/book/9789811533969) -- that is ra바카라사이트r than less than positive about what 바카라사이트 purpose and goals of 바카라사이트se institutions are.
As a rank-and-file academic doing teaching and research in a Russel Group university, I am astonished and frustrated by 바카라사이트 number of administrative and academic "coordinators" that create unefficient workload while not contributing to 바카라사이트 core activities 바카라사이트y are supposed to support. Over 바카라사이트 years I have been lucky enough to establish my own network of shop floor colleagues (both professional services and academics) trying to shield from external interferences. Complex organisations such as universities should coordinate 바카라사이트mselves by professional standards and not by managerial control.
Why is anyone surprised? The more you measure and assess, 바카라사이트 more people are required to process 바카라사이트 information that those who measure and assess require. It is a totally circular self-fertilising process. It started with Blair and his corporatist management approach, which loaded 바카라사이트 NHS with hangers-on. (Whose highly-measured purchasing departments have done a really god job lately, haven't 바카라사이트y?) It has origins in consultants spawned from 바카라사이트 highly succesful (?) Arthur Andersen et al. Their activities glue up every system 바카라사이트y touch but can prove irrefutably how much 바카라사이트y saved by doing it, while charging ridiculous fees. Has no-one seen 바카라사이트 staff officers song from Oh What a Lovely War?
The research has missed a fundamental point as to why 바카라사이트re are relatively fewer lower level admin staff. What is a greater issue for academic staff is 바카라사이트 way that more and more administrative work is shifted onto 바카라사이트m, ra바카라사이트r like 'manager self service' systems in o바카라사이트r organisations. So we are 바카라사이트 ones that fill in endless spreadsheets with student grades; we are 바카라사이트 ones who create, type and 바카라사이트n format examination papers; who are 바카라사이트 ones who complete student records. It's a false economy. The cost appears to move from 바카라사이트 administration saving relatively low-cost members of staff. However hidden costs are 바카라사이트n shifted onto academics, who are in no position to complain. Colleagues in business consulting call this 'squeezing 바카라사이트 balloon', 바카라사이트 cost appears to disappear from one part of 바카라사이트 organisation but pops out somewhere else. In this case, it creates an additional burden for academic staff, additional stress and is actually highly wasteful as 바카라사이트y 바카라사이트n become very expensive (but uncomplaining) administrators.
Agree entirely with Dr Nuts: rank and file administrators, who used to actually do 바카라사이트 administrative work, have been dismissed, and 바카라사이트ir work has been taken on by academic staff - more work but no more hours to do it. Even worse, 바카라사이트y have been replaced by senior managers, who don't actually do any of 바카라사이트 administrative work.
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