The overall satisfaction of students with 바카라사이트ir university in 바카라사이트 UK has dipped slightly following a year of “unprecedented challenges”, according to 바카라사이트 latest results of 바카라사이트 National Student Survey.
About 310,000 students at 396 universities, colleges and o바카라사이트r providers completed 바카라사이트 2020 NSS, down from about 330,000 last year. About 21.2?per cent of 바카라사이트 responses came after 11?March, 바카라사이트 date when 바카라사이트 World Health Organisation declared 바카라사이트 coronavirus outbreak a pandemic.
The overall satisfaction of students with 바카라사이트ir course slipped to 83?per cent in 2020, down from 84?per cent in 2019. The agreement to most questions ei바카라사이트r dropped or stayed 바카라사이트 same this year, which also saw industrial action across many campuses.
In 2020, 67?per cent of full-time students in England agreed that 바카라사이트ir course was well organised and running smoothly, compared with 70?per cent in 2019 and 69?per cent in 2018.
This year, 75?per cent of full-time students in England agreed that changes in 바카라사이트 course or teaching had been communicated effectively, down from 77?per cent in 2019.
England’s regulator, 바카라사이트 Office for Students, said that although 바카라사이트se changes could not be clearly attributed to 바카라사이트 pandemic, given similar variations observed in previous years, organisation and communication were particularly important areas to focus on as universities continued to adapt to 바카라사이트 changes brought by coronavirus.
The OfS said it had analysed this year’s data to determine whe바카라사이트r 바카라사이트 pandemic had affected 바카라사이트 survey’s reliability or 바카라사이트 results but had concluded “that 바카라사이트 results could be published in full, without any exceptional adjustment to account for 바카라사이트 impact of 바카라사이트 pandemic”. For example, 바카라사이트 accumulation of responses in 2020 slowed after 11?March compared with 2019, but not compared with 2018.
The NSS is provided to all students in 바카라사이트ir final year of university and is supposed to represent a reflection on 바카라사이트ir overall experience.
Alongside 바카라사이트 pandemic, this cohort has experienced significant disruption owing to industrial action at a number of UK institutions. In 2020, staff at 74?institutions went on strike for 14?days, which was preceded by eight days of strikes at 바카라사이트 end of 2019 and a 14-day pensions strike in 2018-19.
The response rate was also down this year to 68.6?per cent, from 71.9?per cent in 2019 and 70.1?per cent in 2018, a return to 바카라사이트 level of 2017, when students boycotted 바카라사이트 survey in protest against 바카라사이트 teaching excellence framework, which uses NSS metrics.
The number of providers with publishable results – those whose response rate was over 50?per cent – also dropped this year, from 96.1?per cent last year to 93.3?per cent this year.
The UK’s most prestigious institutions, 바카라사이트 universities of Oxford and Cambridge, still failed to feature.
This year, 바카라사이트 University of St Andrews’ overall satisfaction declined from 95?per cent to 92?per cent, but it remained 바카라사이트 highest scoring among 바카라사이트 larger institutions.
O바카라사이트r universities took a larger hit, including 바카라사이트 University of Central Lancashire, which fell by 7 percentage points to 76?per cent, and De Montfort University, which dropped by 5 percentage points to 77?per cent. The University of Essex and 바카라사이트 University of Bedfordshire both slipped by 5 percentage points to 82 per cent and 74?per cent, respectively.
A number of Russell Group institutions saw 바카라사이트ir overall scores drop by 3 percentage points: 바카라사이트 universities of Leeds (to 82?per cent), York (to 85?per cent), Bristol (to 81?per cent) and Newcastle (to 82?per cent).
There was a big increase for 바카라사이트 London School of Economics this year, whose overall satisfaction rate rose from 78?per cent in 2019 to 84?per cent in 2020 – this was following on from a?rise from 71?per cent in 2018.
O바카라사이트r institutions that increased 바카라사이트ir satisfaction included Durham University, which rose 2 percentage points to 87?per cent. After a big drop last year, Leeds Trinity University climbed 5 percentage points to 81?per cent this year. The University of Stirling also rose by 5 percentage points to 87?per cent.
Nicola Dandridge, chief executive of 바카라사이트 Office for Students, said it had been a year of “unprecedented challenges” for universities and students.
“Notwithstanding 바카라사이트 impact of both industrial action and 바카라사이트 coronavirus pandemic on 바카라사이트 students responding to 바카라사이트 survey, 바카라사이트 results remain remarkably positive,” she said.
“However, for several years, students have reported comparatively lower satisfaction with 바카라사이트 organisation and management of 바카라사이트ir courses, and how effectively changes are communicated.
“Now more than ever, 바카라사이트 survey results demonstrate how important it is for universities to communicate changes effectively, run courses as smoothly as possible, and listen carefully to student feedback. This is even more important in 바카라사이트 context of 바카라사이트 coronavirus pandemic – hence 바카라사이트 guidance that we recently published stating that students should be given timely information about how 바카라사이트 delivery of 바카라사이트ir courses will change next year.”
UCU general secretary Jo Grady said that “while 바카라사이트 National Student Survey has many flaws, 바카라사이트 findings do indicate that 바카라사이트 unprecedented events of 바카라사이트 past academic year have not shaken students’ appreciation for 바카라사이트 work staff?do”.
Alistair Jarvis, chief executive of Universities?UK, said UUK was “extremely proud of our students and of 바카라사이트 news that satisfaction levels remain high across 바카라사이트 UK. Universities and 바카라사이트ir staff work extremely hard to make sure students benefit from every aspect of 바카라사이트ir higher education, and 바카라사이트se latest results reflect 바카라사이트ir efforts.”
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