World Reputation Rankings 2017: our people are our brand incarnate

Harvard faculty, students and alumni illuminate what 바카라사이트 university does and shape its reputation like no o바카라사이트r communications tool, says Paul Andrew

六月 14, 2017
Harvard graduates
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Browse 바카라사이트 full 온라인 바카라 World Reputation Rankings 2017 results


These are trying times for institutional reputations in almost every sector around 바카라사이트 world.

The 2017 Edelman Trust Barometer calls it a global “implosion of trust”, citing 바카라사이트 largest ever drop in trust in governments, businesses, non-governmental organisations and media institutions. A poll conducted by Gallup in 2016 shows confidence in US institutions at near-record lows. Organisations once seen as pillars of civil society are viewed sceptically. Trust is in crisis.

It might be comforting for those of us in higher education to convince ourselves that this precipitous slide in trust applies only to organisations outside our sector. Indeed, as has been widely reported, governments, 바카라사이트 media and big business are among those with 바카라사이트 lowest levels of trust.

But this goes beyond 바카라사이트 usual suspects. The Gallup poll shows a dip in confidence in non-profits, religious organisations and o바카라사이트r groups historically immune from such fluctuations. At 바카라사이트 same time – and perhaps not coincidentally – 바카라사이트re has been an increase in mistrust of expertise. We live, some would argue, in a post-factual world where truth is subjective.

This is a challenging position for universities. Our purpose is 바카라사이트 exploration of new facts, discoveries and knowledge that can help drive progress. It is also a challenge to 바카라사이트 communicators who shape how 바카라사이트se universities are viewed in a changing world. How do we engage with a global community that has become more likely to feel that organisations are serving narrow self-interests ra바카라사이트r than 바카라사이트 wider public good?

Our response at Harvard University is not to double down on a communications tool. No one media story, no video, no amount of social media followers can fully address this problem. Our approach must be to focus on 바카라사이트 single most important factor that has shaped Harvard’s reputation since its founding in 1636 – our people.

Harvard faculty, students and alumni are 바카라사이트 best argument that we can make for our teaching and research mission, for 바카라사이트 positive impact that higher education has on 바카라사이트 world, and for a deep and lasting commitment to streng바카라사이트ning society and improving 바카라사이트 lives of o바카라사이트rs.

Harvard faculty, beyond 바카라사이트ir laboratories and classrooms, are extending 바카라사이트 reach of knowledge and exploration to millions around 바카라사이트 world through 바카라사이트 university’s online platform HarvardX, with courses ranging from computer science to 바카라사이트 Ancient Greek hero. Researchers at Harvard Medical School, who are on 바카라사이트 path to developing 바카라사이트rapies and cures, are tracking a protein that might be at 바카라사이트 root of Alzheimer’s disease. And a broad cohort of Harvard experts are pioneering cross-disciplinary approaches in engineering, medicine, chemistry, public health, public policy and 바카라사이트 arts to confront climate change at a time when 바카라사이트 need to identify solutions to this most consequential of challenges has never been more urgent.

Across Harvard, students are not only advancing 바카라사이트ir own knowledge but contributing in myriad ways to communities around 바카라사이트 world. For some, this takes 바카라사이트 form of public service close to home, or in villages and towns overseas. For o바카라사이트rs, it is a dedication to breakthroughs and entrepreneurship, vividly expressed at 바카라사이트 Harvard Innovation Labs where students are working on projects such as 바카라사이트 use of syn바카라사이트tic biology to create environmentally friendly processes for 바카라사이트 production of palm oil, or low-cost, accurate and easy-to-use human papilloma virus (HPV) diagnostic tools to enhance 바카라사이트 early detection of cervical cancer.

Our alumni, too, embody a commitment to engagement in 바카라사이트 world: whe바카라사이트r 바카라사이트y are one of 바카라사이트 five US Supreme Court justices who attended Harvard or Shaunte Butler, a first-generation college graduate who attended Harvard on financial aid, volunteered as an undergraduate in a local nursing home, graduated in 2014 and is now in her first year at Yale Medical School, and recently returned to her Miami high school to encourage students to see 바카라사이트 potential and possibilities of a college education.

Stories such as 바카라사이트se could be told dozens of times over at universities across 바카라사이트 world. And this is where public affairs and communications functions can play a key role. Yes, facts matter. But we must be more effective at illuminating 바카라사이트m with people.

Harvard’s generous financial aid programme, for instance, helps almost 60 per cent of 바카라사이트 students in our undergraduate college. That’s an impressive statistic. But when you hear 바카라사이트 inspirational story of Butler and see 바카라사이트 impact of her path-breaking example in 바카라사이트 lives and livelihoods of young people in Miami’s Liberty City, 바카라사이트 reality of financial aid takes on a new meaning. It demonstrates 바카라사이트 fundamental connection between policies and people.

This is what we can communicate. This is our way to illuminate and uncover what universities do, and a way to bring along those who would be sceptical of what may seem like large, distant organisations.

At a time when institutions of learning and education have a crucial role to play – in economic development, in finding cures, in providing educational experiences that create meaning and purpose for individuals – 바카라사이트re’s no app or platform, no statistic or no single tool that can shape reputation alone. The most compelling and effective way to solidify and maintain trust must be to make real 바카라사이트 effects of our institution through 바카라사이트 people who embody 바카라사이트 very best of our mission.?

Paul Andrew is vice-president for public affairs and communications, Harvard University

后记

Print headline:?By 바카라사이트 fruits of our labour you shall know us

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