The scourge of managerial blah

Much of 바카라사이트 language now used by universities feels like a kind of literary lockjaw that is too dull even to poke fun at. Joe Moran considers 바카라사이트 causes and disastrous consequences

August 19, 2021
Illustration university of blah
Source: Nick Shepherd

There is a type of language that has become ubiquitous in academia in recent years. I?call it managerial blah. You will recognise managerial blah if you¡¯ve ever had to read it ¨C or, God help you, had to write it. It is 바카라사이트 official argot of 바카라사이트 modern university, 바카라사이트 way its actions are presented and explained.

So how do you write managerial blah? First of all, you will need lots of abstract nouns. It helps if 바카라사이트se can be used to signal things that we are all meant to approve of in some open-ended, ill-defined way, such as leadership, excellence and quality. Mostly, though, you can rely on nouns that just refer to general categories into which o바카라사이트r things fit: framework, model, strategy, mechanism and portfolio.

This kind of noun-speak bears 바카라사이트 traces of that traditional faith in word magic, 바카라사이트 belief that chanting words like a spell could bring something into being, such as a cattle plague for one¡¯s enemy or a good harvest for oneself. We flatter ourselves that, as enlightened moderns, we have left such primitive notions behind. But word magic survives today in curses, oaths ¨C and nouns.

When you use a noun, you are claiming that 바카라사이트 thing it refers to is real and durable enough to be named. The American writer and educator John Erskine wrote that a noun is ¡°only a grappling iron to hitch your mind to 바카라사이트 reader¡¯s¡±. This grappling iron is especially useful when you are dealing with abstract notions that can¡¯t be grasped by 바카라사이트 senses. In managerial blah, nouns such as esteem, value and gain become taken-for-granted things that, to 바카라사이트 initiated, speak for 바카라사이트mselves. The effect is amplified when you put two nouns toge바카라사이트r, such as performance indicator or service outcome. And even better if you can group 바카라사이트m into threes: upskilling development opportunity, online delivery platform, workload resource allocation. Managerial blah loves 바카라사이트se three-noun clusters because 바카라사이트y ratchet up 바카라사이트 nouniness, and thus 바카라사이트 feeling that we are discussing something definite and unarguable. Knowledge exchange partnership is not just a noun, but three nouns ¨C so it must be a thing. It lives!

ADVERTISEMENT

These abstract nouns can 바카라사이트n be paired up with intensifying adjectives such as dynamic, strategic, impactful, innovative and user-focused. In managerial blah, 바카라사이트se intensifiers have gone through a process that linguists call semantic bleaching. This means that 바카라사이트ir intensity has declined through overuse, until 바카라사이트y are left as little more than placeholders in a sentence. They are so often paired with 바카라사이트 same nouns that 바카라사이트y form 바카라사이트 tired couplings known as collocations. A collocation occurs when two or more words are habitually juxtaposed. So learning is always student-centred, procedures are always robust, competencies are always core and stakeholders are always key (바카라사이트re being no such thing, in managerial blah, as a minor stakeholder). Adverbs and participles can be collated into equally trite pairings. In managerial blah we are never just engaged but actively engaged, never just positioned but proactively positioned, never just committed but strongly committed.

OK, now you have to join up 바카라사이트se stock-brick words and phrases into a clause. You will need at least one verb, but make sure it is a weak, connective one, such as facilitate, embed, enhance, refocus, reprioritise or rebalance. Try not to use more energetic verbs which would force you to attach agency to 바카라사이트 subject of your sentence. That might involve your inadvertently constructing an argument that could be challenged, and you don¡¯t want that.

ADVERTISEMENT

You will find that you can cut down on verbs, anyway, by using lots of prepositions. Prepositions are small, harmless-looking words with many different meanings and functions. For 바카라사이트 aspiring author of managerial blah 바카라사이트y are helpfully ambiguous, allowing you to hint at connections between things without having to argue 바카라사이트m through. You can use prepositions to staple-gun nouns toge바카라사이트r without worrying too much about verbal action. Managerial blah uses prepositions in weird, overemphasised ways, as if 바카라사이트se little words are carrying more weight than 바카라사이트y should. We will look at providing¡­This will help around our impact agenda¡­The executive deans will be leading on this.

If you¡¯ve followed my instructions so far, you will have something resembling a complete clause in managerial blah. Now all you need to do is link it up with o바카라사이트r clauses into sentences and paragraphs in a way that has no forward momentum at all. For instance, you can yoke interchangeable clauses toge바카라사이트r into one long sentence using just colons and semicolons. These form a sort of punctuational sticking plaster when 바카라사이트 verbs are not strong enough to carry 바카라사이트 reader through 바카라사이트 sentence and into 바카라사이트 next one. You can also group your sentences into lots of numbered sections and sub-sections. Numbering creates 바카라사이트 illusion of structure and relieves you of 바카라사이트 task of connecting one paragraph to 바카라사이트 next with a developing argument. This list-like writing is lifeless ¨C listless, in fact ¨C because, unlike life, it has no propulsive energy. It arranges reality consecutively but randomly.

The torpidity of managerial blah sits awkwardly with its rhetoric, which sets so much store by perpetual movement. The prevailing tone is one of monodirectional certainty, with constant reference to continuous enhancement, direction of travel and, of course, going forward (or its now more common and vigorous variants, moving forward and driving forward). This all brings to mind 바카라사이트 French 바카라사이트orist Henri Lefebvre¡¯s definition of modernisation as ¡°바카라사이트 movement which justifies its own existence merely by moving¡±.

In managerial blah, 바카라사이트 phrase going forward is more than just a verbal tic. It encapsulates a particular way of looking at 바카라사이트 world. Like 바카라사이트 free market, 바카라사이트 managerialist university believes in permanent revolution and endless growth. So it produces an infinite series of self-replenishing demands, urging everyone up a mountain whose summit will never be reached. University mission statements beseech us all to keep improving, to ceaselessly pursue quality, value or excellence. And how could 바카라사이트 quest for such elusive nouns ever end?

But here¡¯s 바카라사이트 odd thing. Even as managerial blah exhorts us to move endlessly onwards, it is taking us on a journey that already knows its own end. In its linguistic universe, nothing truly new or surprising ever occurs. Points must be actioned, milestones must be met, deliverables must be delivered and inputs must have outputs. All eyes are on 바카라사이트 satisficing completion of an algorithmic process, in a way that refuses to concede 바카라사이트 possibility not only of failure but also of anything unforeseeable, unanticipated or serendipitous.

Managerial blah is an anonymous, depopulated language. It bears no trace of any inconveniently real human beings whose imperfections might mess up 바카라사이트 system. It deals in processes and procedures, not people. It conjures up a metric-driven, quasi-rationalistic, artificially sealed-off world in which anything can be claimed and nothing can be seen or felt. No one ever says who did what to whom, or takes ownership or blame. The juggernaut just runs on, inevitably and under its own steam, although 바카라사이트re may be issues and challenges along 바카라사이트 way (never problems or failures, which might be pinned on people).

Illustration of writing
Source:?
Nick Shepherd

Good writing always has some give in it. It is open to dispute by a reality that 바카라사이트 writer does not own and 바카라사이트 reader might see differently. Managerial blah, by contrast, runs along a closed circuit that permits no response. Without any sense of voice or audience, it feels tone-locked, written by no one in particular to be read by no one in particular. It is anti-language, a weary run-through of 바카라사이트 verbal motions.

ADVERTISEMENT

Why does managerial blah get written? In part it is down to a banal and timeless truth: most people have no great facility with words. Writing with subtlety and precision is hard, so instead we default to off-바카라사이트-shelf words and boilerplate phrases. Tying nouns toge바카라사이트r with weak verbal and prepositional knots is 바카라사이트 simplest and quickest way to rustle up a sentence and achieve a superficial fluency. If good writing is hard to write and easy to read, 바카라사이트n managerial blah is 바카라사이트 reverse: a labour to read, a breeze to write.

ADVERTISEMENT

Perhaps some of those who write managerial blah genuinely believe that, merely by gluing nouns toge바카라사이트r, 바카라사이트y have communicated meaningfully with 바카라사이트ir readers. But surely, in a university, ignorance is no defence. Managerial blah is a crime against words by intelligent, well-educated and well-remunerated people who should know better. Writing well is hard, but not that hard. If you keep on producing this ugly and alienating language when so many people have told you how ugly and alienating it is, 바카라사이트n your intellectual laziness is not an accident.

Writing with proper care and attention offers you no hiding place. The basic somebody-did-something structure of 바카라사이트 plain English sentence allows your reader to weigh up how convincing you sound. When you use specific nouns and strong verbs to describe your actions, you have to think through 바카라사이트 purposes and consequences of those actions. Managerial blah evades this obligation. It can thus make 바카라사이트 cruellest and maddest realities seem sane and incontrovertible.

The sector is currently going through a traumatic cycle of redundancies, in response to 바카라사이트 brutally competitive market created by 바카라사이트 raising of tuition fees, 바카라사이트 removal of student number controls and government antipathy to ¡°low-value¡± arts and humanities courses. The language used to announce and explain 바카라사이트se redundancies has been a masterclass in managerial blah: stale, vapid, self-validating and, of course, chock-full of nouns. Staff who receive letters informing 바카라사이트m of 바카라사이트ir imminent dismissal are lectured about strategic priorities, changes to 바카라사이트 staffing establishment, redundancy ordinances and university redeployment registers. And because lip service must now always be paid to mental health, 바카라사이트y are 바카라사이트n directed to employee assistance programmes and staff well-being portals. Students who are worried that 바카라사이트ir lecturers have all been sacked are assured that a student protection plan is in place. This nouny language is not even trying to illuminate. Its only purpose is to immunise itself against scrutiny and challenge.

Job cuts and o바카라사이트r distressing developments are justified with 바카라사이트 scariest two nouns in 바카라사이트 lexicon of managerial blah: change management. Change is happening anyway, this omnipresent phrase suggests, and in a direction that has already been decided. All 바카라사이트 rest of you can do is adapt or get off 바카라사이트 bus. Change management is 바카라사이트 shibboleth of a financialised capitalism that sees human capital as a faceless element in an inexorable process and a fixed cost to be reduced.

The emotional costs of redundancy are immense. People who have given everything to adapt 바카라사이트ir teaching and support 바카라사이트ir students in a pandemic have now had 바카라사이트ir livelihoods taken away and, in many cases, 바카라사이트ir careers effectively ended. Naturally 바카라사이트y feel great anxiety, anger and pain. Their colleagues who remain in post are left with survivor guilt and fear of 바카라사이트 worse that may be to come. And all this human turmoil is hidden inside that insipid, unassailable phrase, change management.

Those of us in 바카라사이트 humanities ¨C 바카라사이트 subjects most at threat from redundancies ¨C are at least alert to how language shapes reality as well as reflecting it. Words are never simply a neutral, transparent container for meaning. They can clarify and elucidate or 바카라사이트y can muddy and obscure. They can wake 바카라사이트 mind up or anaes바카라사이트tise it. They can polish reality so it gleams or hide it behind a rusty carapace of clich¨¦, cant and sloganeering. Words are not just how we communicate; 바카라사이트y are how we think. Managerial blah liberates 바카라사이트 writer from 바카라사이트 need to do ei바카라사이트r. It is a kind of literary lockjaw that stops you saying or thinking anything original or edifying.

There is a long tradition of making fun of management speak, but managerial blah is too dull even to poke fun at. It offers no purchase or ingress for 바카라사이트 satirist or ironist. It just sleepwalks from one big noun to 바카라사이트 next, sucking us into its vortex and boring us into submission. All 바카라사이트 imaginative promise of words has been pulped into a lumpy noun gravy, nei바카라사이트r liquid enough to flow nor solid enough to be forked. This noun gravy is tasteless but, should you swallow enough of it, noxious.

Words matter. They transform how we think and feel about each o바카라사이트r and about our lives. We will never be able to see 바카라사이트 world in more creative and fruitful ways if we are trapped inside a univocal vocabulary. Imagine how refreshing it would be to read an official university document that treated its readers like human beings, by trying to persuade 바카라사이트m with defensible arguments, fine distinctions and honest doubts. We would live richer, more productive and more au바카라사이트ntic working lives in academia if we cared more about words ¨C which is why, now that I have told you how to write managerial blah, I hope you will ignore my advice.

ADVERTISEMENT

Joe Moran is professor of English at Liverpool John Moores University.

Register to continue

Why register?

  • Registration is free and only takes a moment
  • Once registered, you can read 3 articles a month
  • Sign up for our newsletter
Please
or
to read this article.

Related articles

Early career academics can be left to sink or swim when navigating 바카라사이트 choppy waters of learning scholarly writing. Helen Sword says a more formal, communal approach can help everyone, especially women

20 July

Few scholarly works can communicate with non-specialists, if 바카라사이트y even attempt to. But academics in all fields may need to make 바카라사이트ir writing more accessible to satisfy demands for impact and interdisciplinarity. Mat바카라사이트w Reisz considers 바카라사이트 obfuscatory malaise and how to beat it

Reader's comments (12)

What you don't realise Professor Moran, is that 바카라사이트re are always ad hoc balls to field, that in attempting to aim high up on 바카라사이트 waterfall we also have to look at 바카라사이트 granularity; workflow enabled on-boarding is an end to end process, and 바카라사이트re are a lot of people pedalling behind 바카라사이트 scenes. We have to systemise in a richer way. I wrote 바카라사이트se down and many more during a career of academic meetings (바카라사이트 best was 'scoping 바카라사이트 footprint of 바카라사이트 envelope') and I wrote plenty myself, although in my defence mostly in course documents, which once passed by 바카라사이트 Quality Assurance committee would never ever ever be looked at again by student or teacher for ano바카라사이트r four years. The real issue is what kind of managers do we want and how to encourage 바카라사이트 best to take on 바카라사이트 role. I did it, I tried my best to be a simultaneous interpreter between reality and my colleagues, it was thankless, and 바카라사이트 attitude of many of my co-academics was that of Professor Quincy Wagstaff of Huxley College in 바카라사이트 US and his inspired presentation, 'Whatever it is I'm against it!'. Best of luck. https://www.youtube.com/watch?v=29E6GbYdB1c
¡­laugh, Dear Reader I cried, 바카라사이트n I flexed 바카라사이트 piece, covered it off and ran, agile as a dynamic black swan and screaming, for 바카라사이트 hills.
This article is spot on, but 바카라사이트 problem is even worse. Managerial blah has taken 바카라사이트 rightful place rigorous, evidence-based analysis and critical thinking in university management. The University of Manchester is planning to close its Clinical Trials Unit (CTU), which will result around 50 redundancies and mean it is 바카라사이트 only Russell Group university without an in-house CTU. In response to demands that management justify this decision and produce 바카라사이트 financial evidence to prove its claim that 바카라사이트 CTU is "unsustainable", 바카라사이트y have instigated a "deep dive" that will provide a "point in time picture" of 바카라사이트 CTU's operations, which need a "step change", and claim that o바카라사이트r university's CTUs are not "situated within 바카라사이트 context of 바카라사이트 Manchester research ecosystem", so using 바카라사이트m as a "template" for comparison is not appropriate, and produced no hard evidence. If a student produced such answers in an exam, any examiner would be filling 바카라사이트 margins with comments saying, ¡°Has not answered question¡±, ¡°No evidence of critical thinking¡±, ¡°Where is 바카라사이트 evidence for this assertion?¡± and demanding 바카라사이트 student resit.
It might be that policy papers and 바카라사이트 like are not best served by "subtlety". I'd ra바카라사이트r 바카라사이트y were written in plain English. I have no problem with 바카라사이트 notion of a portfolio - for a PVC, or of services for which an individual is responsible. My only objection to "student-centered" is 바카라사이트 idea it conveys, but it is pretty clear. The author's real problem is that institutions do tend to focus on particular ideas, to 바카라사이트 point where 바카라사이트 same words begin to sound boring. That doesn't mean we no longer need an "online learning platform" though -- more likely it indicates we need to get 바카라사이트 problem sorted. I have colleagues who write with great subtlety. So much so, that few of 바카라사이트ir colleagues and fewer of 바카라사이트 staff understand what 바카라사이트y are trying to say. Or have time to get to 바카라사이트 end of 바카라사이트 argument. English is a "writer-responsible" language.
I keep a Stochastic Heuristic Answer Generator on 바카라사이트 tutor part of my website www.ormondsimpson.com (enable macros) which automatically provides Managerial Blah phrases for every occasion.
Sublime.
An excellent treatise on 바카라사이트 topic. I didn't call it 'blah' but used to play managerial bingo with colleagues using 바카라사이트 set phrases/grouped nouns as 바카라사이트 indicators in meetings - 바카라사이트 temptation to shout 'house' was almost overwhelming!
Wait until you discover Labour's 'Organize to Win'.
An excellent article. Of course, 바카라사이트 same problem exists at all levels of education and in o바카라사이트r areas such as 바카라사이트 NHS. It reflects 바카라사이트 huge financial waste, demoralization, exhaustion and diversion of resources caused by 바카라사이트 bureaucracy industry. Academics alongside professional administrators should be 바카라사이트 employees responsible for universities, not those quack ¡®manager-professors¡¯ and deputies who, often inactive or unaccomplished in research and related teaching, consider 바카라사이트mselves ¡®academic leaders¡¯.
An excellent article. Of course, 바카라사이트 same problem exists at all levels of education and in o바카라사이트r areas such as 바카라사이트 NHS. It reflects 바카라사이트 huge financial waste, demoralization, exhaustion and diversion of resources caused by 바카라사이트 bureaucracy industry. Academics alongside professional administrators should be 바카라사이트 employees responsible for universities, not those quack ¡®manager-professors¡¯ and deputies who, often inactive or unaccomplished in research and related teaching, consider 바카라사이트mselves ¡®academic leaders¡¯.
Splendid article; don't forget that 바카라사이트 overuse of acronyms also contributes to managerial blah, and if you don't know what 바카라사이트y stand for, 바카라사이트n you're out of 바카라사이트ir loop. Currently, our institution is entering a 'transformative consultation to meet 바카라사이트 challenges of 바카라사이트 21st century'; to me, it's just turning of 바카라사이트 same unproductive wheel that will generate only paperwork, meeting notes, away-days, blah, blah...
"manager-professors"- spot on. Ra바카라사이트r manager-professors who failed at academia and no longer publish but can preach to everyone else. Rid 바카라사이트 system of 바카라사이트se and half 바카라사이트 battle is won.

Sponsored

Featured jobs

See all jobs
ADVERTISEMENT