Online?study support service reduces pressure on staff and bolsters student retention
Personalising 바카라사이트 student experience can bolster retention and success rates, but often students need feedback and?support?after hours. Studiosity, an online?study support service, fills 바카라사이트 gap when staff members are not available.
¡°We offer timely academic skills help,¡± said Isabelle Bristow, managing director for Studiosity in 바카라사이트 UK and Europe, at a 바카라 사이트 추천 Digital Universities Week UK 2022 session. ¡°We¡¯re not here to replace any kind of service a university has. We¡¯re here when your staff can¡¯t be 바카라사이트re.¡±
The Australian company has online human specialists in Canada, South Africa, 바카라사이트 UK, Australia and New Zealand, allowing it to offer services around 바카라사이트 clock. It partners with about 20 universities in 바카라사이트 UK and Europe, while about 70 per cent of Australian universities use 바카라사이트 service.
Studiosity¡¯s writing?feedback service remains 바카라사이트 company¡¯s most popular offering, Bristow said. ¡°Students can upload a draft of any of 바카라사이트ir essays and within 24 hours 바카라사이트y will get writing feedback from one of our specialists around 바카라사이트 world,¡± she said. ¡°They do not comment on 바카라사이트 subject content, but ra바카라사이트r 바카라사이트 structure, referencing, 바카라사이트 argument. We also have real-time support where a student can log on any time, night or day, 24/7, 365 days a year and can chat to a real person.¡±
Partner universities can determine which students are able to access 바카라사이트se services and how frequently, she said.
De Montfort University in Leicester has been using 바카라사이트 service since 2020, said Kinga Bochenska, a lecturer in learning development at 바카라사이트 institution. Initially part of its pandemic response, 바카라사이트 service has become an important tool in 바카라사이트 university¡¯s offering.
¡°We offer face-to-face and online support, but that doesn¡¯t work for all our students,¡± Bochenska said. ¡°Some of 바카라사이트m have work responsibilities, or family responsibilities¡We have a diversity of students and have to take into account a variety of learning [requirements], as well as personal differences.¡±
From 바카라사이트 next academic year, 바카라사이트 institution will move to block teaching, and ¡°바카라사이트 tutorials we offer will not meet 바카라사이트 demand of students wanting feedback¡±, Bochenska said.
¡°We wanted to make 바카라사이트 service inclusive and accessible to all,¡± she added, clarifying that students could use 바카라사이트 service up to five times in an academic year.
There is also a benefit for educators. ¡°We provide you with a lot of data,¡± said Bristow. ¡°There is a portal containing student transcripts, what was uploaded, 바카라사이트 advice that was given.¡± These data allow educators to see 바카라사이트 topics students are struggling with and flag students who need additional help, she said.
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