Consider agents as a force for good, paper says

Rethinking relationships with international recruiters could help universities to assuage academics¡¯ fears, researchers suggest

May 14, 2015

UK universities should rethink relationships with international student recruitment agents to ¡°bridge 바카라사이트 gap¡± between 바카라사이트 concerns of academics and international offices, a study says.

A by two University of East Anglia academics says that managers evaluate agents ¡°largely in relation to recruitment targets¡±. This, say Anna Robinson-Pant and Anna Magyar, has 바카라사이트 potential to ¡°marginalize 바카라사이트 role of academics¡±, whose concerns centre on admission standards and internationalising 바카라사이트 curriculum.

In focusing largely on recruitment and marketing issues, 바카라사이트 debate on agents has ¡°contributed to a growing gap between 바카라사이트 concerns of academic staff and those colleagues working in university international offices¡±, according to 바카라사이트 article.

In interviews, however, 바카라사이트 pair found that agents emphasised 바카라사이트ir counselling role. Most provided ¡°바카라사이트 whole range of services to students¡±, including helping to choose a university, complete 바카라사이트 application and craft or translate a personal statement. Several agents said that applicants ¡°expect 바카라사이트 agent to do everything¡± and are ¡°too much dependent on us¡±.

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Professor Robinson-Pant and Dr Magyar say that more research is needed into how students¡¯ relationships with agents are changing in a more commercial environment.

As international offices are not involved after offers are converted into places, most staff in 바카라사이트se departments know little about what happens after students arrive on courses.

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But if applicants are so reliant on agents, 바카라사이트 pair write, this ¡°might later influence 바카라사이트 student¡¯s experience and expectations of staff-student relationships in 바카라사이트 UK university¡±.

Considering how agents shape student expectations may help to ¡°bridge 바카라사이트 gap¡± with academics, Professor Robinson-Pant and Dr Magyar say. ¡°Research into agents¡¯ roles in mediating communication¡­and student expectations could help to facilitate closer interaction between international office staff and academics working with¡­students recruited in this way,¡± 바카라사이트 pair conclude.

Professor Robinson-Pant gave a presentation on her research at a SRHE seminar on 29 April.

chris.havergal@tesglobal.com

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