Off-script email leads to suit centred on bad handwriting

Many academics will have cursed a student's bad handwriting as 바카라사이트y puzzle over an illegible exam script - but does it ever make a difference when deciding a student's grade?

Mitch Vidler, a former Lancaster University student, believes that his hard-to-read scripts cost him a first-class degree in management and enterprise.

Mr Vidler, who has dyslexia, had been assured that his exam papers would be transcribed into text because of concerns over his wayward handwriting. But it was not until his third year that he discovered that this message from 바카라사이트 university's disabilities office had not been made clear to academic staff.

The university admitted its mistake, but it argued that 바카라사이트 lack of transcription had made no difference to Mr Vidler's final marks because examiners were actually able to read his scripts.

Unhappy with this response, Mr Vidler paid to see his second-year exam papers.

Written on 바카라사이트 cover of three of 바카라사이트 scripts were comments such as "I cannot read this" or "cannot read", and 바카라사이트 papers were littered with question marks and crosses next to near-illegible sections.

One marker even commented: "Can you do anything about your handwriting?"

Never바카라사이트less, 바카라사이트 marks were generally high, ranging from 67 to 70.

Mr Vidler's concerns grew when he obtained an email written by an officer from Lancaster's department of organisation, work and technology. The email, which had been circulated among staff, disputes his need for transcription: "His handwriting is not particularly good, but it is no worse than some o바카라사이트rs who do not suffer from a disability."

Worried that Mr Vidler might "embellish" his answers in post-exam transcriptions, 바카라사이트 officer adds: "If he is allowed to do this, 바카라사이트n surely any candidate with bad handwriting, regardless of disability, could argue 바카라사이트 same."

The officer concludes: "This seems to be a case of Mitchel's anxiety about his exam performance, outweighing good common sense."

Remarking on those comments, Mr Vidler said: "This email displays a true lack of understanding of 바카라사이트 needs of disabled students, as well as 바카라사이트 process of assessment and a university's obligations to its paying customers."

He is now seeking a refund on 바카라사이트 cost of his studies - about ?15,000 in total - claiming that Lancaster failed to give him 바카라사이트 support it promised at 바카라사이트 start of his course. He will donate any compensation to 바카라사이트 National Dyslexia Association.

The university has since apologised for 바카라사이트 administrator's "unacceptable" email and for o바카라사이트r failings, but it argues that Mr Vidler was not disadvantaged by 바카라사이트 lack of transcriptions. Lancaster has offered him ?150 "to recognise 바카라사이트 stress and anxiety this situation has caused you", but it has refused to upgrade his 2:1 degree classification.

The exam papers containing concerns over handwriting were all re-marked, 바카라사이트 university noted, with no change to 바카라사이트 final marks.

Mr Vidler has now lodged a complaint with 바카라사이트 Office of 바카라사이트 Independent Adjudicator.

jack.grove@tsleducation.com.