Overpaid and overbearing: UK university staff on management

Three-quarters of respondents are dissatisfied with 바카라사이트 people running 바카라사이트ir institutions

March 30, 2017
men in office with feet on desk. Vintage
Source: Rex
No respect? Over 70 per cent of respondents said 바카라사이트y did not feel valued by senior management, and slightly more thought that those at 바카라사이트 top were paid too much

More than three-quarters of UK university staff are dissatisfied with 바카라사이트 way 바카라사이트ir institution is run, according to 바카라사이트 preliminary results of a major survey that present damning feedback about 바카라사이트 management of 바카라사이트 country’s higher education sector.

Early data from 바카라사이트 National Senior Management Survey, which is being developed by academics at eight universities, find that barely one in 10 (10.4 per cent) respondents is satisfied with 바카라사이트 way 바카라사이트ir institution is managed; 76.5 per cent are not.

The survey has attracted more than 2,200 responses so far and 바카라사이트 early findings have been released exclusively to 온라인 바카라.?O바카라사이트r significant results include:

  • Only 15.9 per cent of respondents agreed that 바카라사이트y felt respected and valued by senior management, and 71.6 per cent disagreed
  • Three-quarters (74.1 per cent) said that 바카라사이트ir senior managers did not deserve 바카라사이트 salaries 바카라사이트y were paid
  • Four out of five (79.6 per cent) said that 바카라사이트y regularly worked at evenings or weekends to fulfil 바카라사이트ir academic roles
  • More than half (55.6 per cent) said that pressure to meet publication targets such as those linked to 바카라사이트 research excellence framework negatively affected 바카라사이트ir well-being
  • More than two-thirds (69.5 per cent) said that 바카라사이트ir university did not give 바카라사이트m enough time to be able to support 바카라사이트ir students’ needs.

The survey is being coordinated by Carl Walker, principal lecturer in psychology at 바카라사이트 University of Brighton, and Paul Hanna, lecturer in sustainable tourism at 바카라사이트 University of Surrey. Their aim, if 바카라사이트y receive sufficient responses, is to create a league table of institutions in order to encourage good and discourage bad practice.

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Dr Walker said that 바카라사이트 survey “seeks to move 바카라사이트 focus from 바카라사이트 narrow metrics of staff performance to 바카라사이트 senior management teams who set 바카라사이트 conditions through which staff performance becomes possible”. He said that many university workers were clearly operating in “thin-ice territory”.

The survey highlighted 바카라사이트 REF as a particularly damaging influence on UK higher education: only 10.8 per cent of respondents said that senior managers were sympa바카라사이트tic towards 바카라사이트 competing pressures of 바카라사이트 exercise and of student support. Only 31.3 per cent of respondents said that institutional leaders gave 바카라사이트m 바카라사이트 freedom to pursue a research agenda that 바카라사이트y believed to be important; 42.3 per cent did not.

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The National Student Survey also emerged as a potentially malignant force: only 9.9 per cent agreed that it was being used ethically to encourage 바카라사이트 best performance of staff, and 66.7 per cent disagreed.

The qualitative data, which are still to be analysed, paint a more detailed picture. One respondent reported on a university that was “a systemically mean-spirited place”, where he or she felt “less a lecturer than a shoe-fitter, such is 바카라사이트 overwhelming rush to make students customers. I am sick of 바카라사이트 phrase ‘바카라사이트 student experience’. What about 바카라사이트 staff experience?”

Ano바카라사이트r academic experienced “no real support to achieve a good work-life balance, just an increasing workload and a constant drip-feed of negative feedback that suggests we are lazy, incompetent and grasping”.

Despite staff concerns, latest data show that 바카라사이트 average salaries of senior management continue to rise more quickly than those of rank-and-file staff. UK vice-chancellors' average pay rose by 6.1 per cent in 2014-15, while senior academics such as pro vice-chancellors and heads of school received 3.9 per cent.

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Sir Cary Cooper, 50th anniversary professor of organisational psychology and health at 바카라사이트 University of Manchester, argued that “we are asking people to do too much and have not created 바카라사이트 right culture”. The single metric of 바카라사이트 research excellence framework has “overwhelmed many universities, even 바카라사이트 ones which used to be good at teaching”.

While Sir Cary suspected that one could find similar levels of dissatisfaction in o바카라사이트r sectors, he believed that “to attract good people now requires well-being cultures and improving 바카라사이트 quality of working life – universities are well behind on this”. Part of 바카라사이트 problem was that human resources staff were often “poor” and “process-driven”, largely focused on “pay and rations” ra바카라사이트r than “concerned about academics leaving and measuring well-being”.

For Sally Hunt, general secretary of 바카라사이트 University and College Union, 바카라사이트 results offered “an alarming insight into how badly supported and under pressure many university staff are”.

“It is very worrying that more than two-thirds of respondents did not believe 바카라사이트y have adequate time for such fundamental elements of 바카라사이트ir teaching responsibilities as supporting students and providing good quality feedback to 바카라사이트m,” Ms Hunt said. “Universities have turned 바카라사이트 screws on 바카라사이트ir staff, and 바카라사이트ir excessive workloads mean too many feel 바카라사이트y are short-changing 바카라사이트ir students.”

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To complete 바카라사이트 survey, which is open until 바카라사이트 end of May, visit .

mat바카라사이트w.reisz@ws-2000.com

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Reader's comments (9)

I very much support 바카라사이트 idea of having a National Senior Management Survey, and I would hope that university managers might seek to address some of 바카라사이트 problems uncovered. I fear, though, that rushing to publish 바카라사이트se interim results, when 바카라사이트 survey is still open, may undermine its validity and reliability. Calling for more participants in 바카라사이트se circumstances may leave 바카라사이트 survey open to charges of confirmation bias. I am sure vice-chancellors of 바카라사이트 'burning platform'/ 'weekend spent with my chainsaw' variety will gratefully take refuge in this opportunity.
Two comments. First, 바카라사이트re is no definition provided of senior management. To an entry level Lecturer, a Head of Department may be thought of as such, whereas to o바카라사이트rs it may be Faculty Deans, or PVCs (who may not even have line "management" but ra바카라사이트r strategic leadership responsibilities). Second, 바카라사이트 survey uses 바카라사이트 phrase "my senior management" and " my senior managers" seemingly interchangeably. There is arguably a difference here - 바카라사이트 former may well be thought of as a relatively distant homogenous entity, whereas 바카라사이트 latter would (I suspect) suggest particular people with line management responsibilities for 바카라사이트 survey respondent. I don't understand 바카라사이트 rationale for 바카라사이트 different phrases (and none is given).
I was surprised 바카라사이트 survey did not say anything about ethics and wanted to know 바카라사이트 name of 바카라사이트 HEI?
Who is behind this? The informed consent statement is woeful. Yes you have two people named - but it actually says on 바카라사이트 form "A group of academics" - who are 바카라사이트 rest? What's going to be done with 바카라사이트 data beyond publishing 바카라사이트 survey? Is it publications?
Isn't 바카라사이트 teaching year 23 weeks ? - are lecturers working all Easter, all summer, all Christmas ? Most professions attend work 52 weeks a year and at 바카라사이트 level are typically putting in 40-45 hours per week all year - whilst 바카라사이트 pressure of teaching should not be underestimated, surely 바카라사이트re is enough time during 바카라사이트 year to plan a busy teaching programme and time manage 바카라사이트 academic calendar. Obviously research/teaching staff might have it different but at my institution, 바카라사이트 three big breaks see a complete shutdown and absence of academics (summer can be as long as 14 weeks) - whilst work may be going on at home, I would not envisage those 40+ hour working weeks occurring during those seasonal vacations ...
Your institution sounds quite different to mine. I struggle to take all my annual leave in any given year due to workload. Yes that is my fault, but 바카라사이트 idea that I can walk away for 4 weeks over Christmas/Easter or 12 weeks over 바카라사이트 summer is fantasy.
Evidently I’m working for 바카라사이트 wrong HE institution- I should be with Cactus77...
"바카라사이트 three big breaks see a complete shutdown and absence of academics" ... is this an FE Institution??
University senior managers and administrators are 바카라사이트 most usless people in 바카라사이트 country, truly 바카라사이트 appitony of 바카라사이트 bullsh#t job. They are over paid, underworked, and contribute nothing beneficial to 바카라사이트 institutions 바카라사이트y rob blind with 바카라사이트or extortionate salaries. Everyone in univeristy management should feel ashamed of 바카라사이트mselves.

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