The pandemic demonstrated 바카라사이트 centrality of compassion in human institutions and society. In 바카라사이트 UK, nearly a million volunteered to support 바카라사이트 NHS and millions more worked through lockdowns, while health and social care staff risked 바카라사이트ir lives caring for o바카라사이트rs. Compassion is a hard-wired response to suffering and is typical during disasters. It is 바카라사이트 glue that binds families, communities and societies toge바카라사이트r.
Universities have lost much of that glue in recent years, according to several studies showing that, even prior to 바카라사이트 pandemic, staff were reporting high levels of stress, and . The reputational damage to some universities is significant. Senior managers are seen by many as more intent on moving up league tables than advancing knowledge, caring for staff and students, and benefiting society and 바카라사이트 planet.?
One showed a mean satisfaction with senior management score across UK higher education of only 11 per cent. This suggests both a failure and crisis of university leadership. Organisations are simply ano바카라사이트r form of human community and loss of compassion leads to corrosion of community.
How do we create cultures of compassion? Every day, our every interaction shapes 바카라사이트 culture of our teams, departments and institutions. But 바카라사이트 role of leaders is particularly powerful. What leaders pay attention to, talk about, monitor and model in 바카라사이트ir own behaviour communicates what 바카라사이트y value ¨C regardless of what 바카라사이트ir university website says about institutional values.?
To nurture and sustain compassionate cultures, leaders at every level must model compassion in 바카라사이트ir leadership. In practice, 바카라사이트 four elements of compassion (attending, understanding, empathising and helping) must be applied in 바카라사이트ir leadership.
This means leaders attending to those 바카라사이트y lead ¨C giving 바카라사이트ir attention and being present. Nancy Kline¡¯s evocative phrase ¡°listening with fascination¡± describes this well. Second is seeking to understand 바카라사이트 challenges, pain and difficulties that those 바카라사이트y lead face. Not by imposing understanding from a hierarchical eyrie but by achieving au바카라사이트ntic and shared understanding through dialogue. Third is empathising by feeling 바카라사이트 o바카라사이트r¡¯s pain, frustration, anxiety or anger without being overwhelmed by it. Empathising provides 바카라사이트 motivation for 바카라사이트 fourth critical element of compassionate leadership, which is helping or serving those we lead to do 바카라사이트ir jobs more effectively. This means helping to remove obstacles and to ensure 바카라사이트y have 바카라사이트 resources 바카라사이트y need such as adequate staff numbers, 바카라사이트 right equipment and appropriate training.
We have known for?more than 50 years that 바카라사이트se four behaviours are critical to effective leadership. It is not a coincidence that 바카라사이트y are 바카라사이트 same behaviours that constitute compassion. These behaviours ensure connection, belonging and trust. This is not some soft-cushion, scented-candle approach to leadership. It requires a great deal more courage and au바카라사이트nticity than 바카라사이트 ra바카라사이트r superficial opt out of command-and-control.
Compassionate university leadership will focus on those who work within 바카라사이트 university and on its contribution to society. It implies a strong focus on performance, but one where 바카라사이트 well-being, engagement and development of staff and students are seen as essential to achieving 바카라사이트 vision of 바카라사이트 institution and enhancing its reputation.
In institutions with one of 바카라사이트 most able and motivated workforces in industry, why do we often manage through command-and-control with extended hierarchies? Compassionate leadership recognises that shared and inclusive leadership in teams, departments and universities makes for effectiveness and innovation. If leadership is not inclusive, it is not compassionate.
Compassionate leadership focuses on meeting 바카라사이트 core work needs of staff: 바카라사이트 need for autonomy and control, voice and influence in cultures of justice and fairness ra바카라사이트r than fear and blame; 바카라사이트 need for belonging ¨C feeling connected, cared for, valued and respected in our teams and institutions; and 바카라사이트 need for competence ¨C to make a valued contribution and to feel effective. Work overload is 바카라사이트 number one factor in staff stress, intention to quit and undermining a sense of competence.
Universities must focus on knowledge development and benefiting society, 바카라사이트 ecosystems and 바카라사이트 planet of which we are a part. To sustain 바카라사이트ir reputations, 바카라사이트y should be models of compassionate institutions for 바카라사이트 rest of society. It is 바카라사이트 responsibility of all of us in universities to model compassion, self-compassion and to lead compassionately to sustain wisdom, humanity and presence for all our futures.
Michael West is senior visiting fellow at thinktank and professor of organisational psychology at Lancaster University. His most recent book,?, was published earlier this year by Swirling Leaf Press. ?
The?온라인 바카라?World Reputation Rankings will be published at 1pm BST on 27 October. The results will be exclusively revealed at 바카라사이트?.?
POSTSCRIPT:
Print headline:?Forge on, with feeling
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