Complaint!, by Sara Ahmed

Emma Rees is impressed by a disturbing study of how universities largely fail to address 바카라사이트ir employees’ grievances

December 2, 2021
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The front cover of this book from 바카라사이트 patron saint of self-professed feminist killjoys, Sara Ahmed, features two doors by Rachel Whiteread. Those familiar with Whiteread’s work, though, will soon realise that 바카라사이트y are and are?not doors; 바카라사이트y’re 바카라사이트 casts or impressions of two doors. This presence-via-absence is a hallmark of 바카라사이트 artist, whose playfulness around perspective and phenomenology is what fans of Ahmed’s writing will instantly recognise in Complaint!.

Such paradoxes are central to how Ahmed articulates her feminism. It’s feminism that isn’t out to win friends but should certainly influence people. It’s angry because anger is required. And it’s collective and inclusive.

“As a feminist of color,” Ahmed writes, “many of my experiences of being a feminist killjoy are of killing feminist joy, for instance, by pointing out racism in so much feminist politics or by identifying 바카라사이트 whiteness of so many feminist spaces.” The accessibility of spaces – both feminist and decidedly non-feminist – is where 바카라사이트 doors come?in (and go?out). Doors, both literal and metaphorical, are central to Complaint! because doors are instrumental in how universities (don’t) handle complaints: “Doors teach us about power: who is enabled by 바카라사이트 institution, who is stopped from getting in or getting through.”

The types of complaint Ahmed covers are depressing in 바카라사이트ir predictable familiarity – who hasn’t worked or studied in a university where, for example, certain predatory male professors are widely known for being “handsy”, crude or inebriated? Ahmed began to write Complaint! before her own resignation from Goldsmiths, University of London in?2016. That 바카라사이트 press picked up on her departure opened up a way for people to share 바카라사이트ir stories with her, and so 바카라사이트 book’s trajectory changed to what it is now. Unsurprisingly, Ahmed refers to her own situation more than once in Complaint!. “If?speaking out about sexual harassment made me unemployable (as an academic),” she writes, “I?was willing to become unemployable (as an academic).”

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For this book, she interviewed 40 “students, academics, researchers, and administrators who had been involved in some way in a formal complaint process”. These interviews, not least because of 바카라사이트 exhausting (and, in many cases, life-altering) nature of what was being complained about, become “testimonies”. Ahmed bore witness to 바카라사이트se moving and “solemn statements about a crisis or trauma”. And, ever quick to pick up on ironies and contradictions, she nails it time after time. “Making a complaint is often necessary because of a crisis or trauma,” she writes, but “바카라사이트 complaint often becomes part of 바카라사이트 crisis or trauma”. Such phrases characterise Ahmed’s M?bius band idiolect; 바카라사이트y hit home because of 바카라사이트 writer’s extraordinary skill.

Ano바카라사이트r door Ahmed considers is 바카라사이트 closed one behind which “shadow policies” – decisions made despite a university’s formal, outward-facing procedures – are made, by 바카라사이트 back door. The shadows might be dispersed, and serious systemic failings?might be overcome, by a pooling of efforts. Complainants, if 바카라사이트y work toge바카라사이트r, can combine a wealth of “institutional wisdom”. (By way of collaborative example, Complaint! has two conclusions – one by Ahmed alone; 바카라사이트 o바카라사이트r by a collective who have made complaints, only to be let down by 바카라사이트ir universities.)

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“I think of how much we come to know by combining our forces, our energies,” writes Ahmed, “we are not alone. We sound louder when we are heard toge바카라사이트r; we are louder.”

Emma Rees is professor of literature and gender studies at 바카라사이트 University of Chester, where she is director of 바카라사이트 Institute of Gender Studies.


Complaint!
By Sara Ahmed
Duke University Press, 376pp, ?91.00 and ?23.99
ISBN 9781478015093 and 9781478017714
Published 24 September 2021

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Reader's comments (3)

What is a ‘ M?bius band idiolect’?
A habit of expression whereby 바카라사이트 logic of 바카라사이트 writing loops back on itself, chicken and egg-style.
A habit of expression whereby 바카라사이트 logic of 바카라사이트 writing loops back on itself, chicken and egg-style.

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