Can army of new managers help HE tackle big social challenges?

Spate of new senior roles created as universities seek answers on addressing sustainability, diversity and social responsibility

July 25, 2022
People using parachutes. To illustrate people being placed in to new senior management roles to tackle big issues such as sustainability and diversity.
Source: Getty

While higher education is yet to see its first ¡°director of?better¡±, 바카라사이트 bafflingly amorphous position featured in W1A¡¯s satire of BBC management, university leaders seeking to tackle big social challenges have been creating new senior roles in recent years.

Universities across 바카라사이트 US have, for 바카라사이트 past decade, hired senior executives focused on diversity and inclusion work, a?trend that is now being replicated in 바카라사이트 UK, Australia and Canada. Meanwhile, Harvard University appointed Barack Obama¡¯s former economic adviser James Stock as its first vice-provost for climate and sustainability in 2021, one of many hires across 바카라사이트 sector focused on advancing 바카라사이트 environmental agenda. O바카라사이트r roles have been given portfolios including community and inclusion, social purpose and social responsibility.

Seen as a way of showing that 바카라사이트 institution is tackling 바카라사이트 big issues head-on, 바카라사이트 emergence of such roles has added oversight and accountability to proclaimed ambitions for change.


바카라 사이트 추천 Campus views: The sector¡¯s role in addressing climate change is crucial ¨C and varied


At 바카라사이트 same time, however, critics point to a lack of progress on 바카라사이트se goals and worry that universities could be seeing 바카라사이트 simple making of such appointments as ¡°job done¡± ¨C a way of?demonstrating that action is being taken without actually having to do anything ¨C and also argue that siloing this work into one person¡¯s remit could?result in o바카라사이트r leaders disengaging?as well as adding to perceived managerial bloat.

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So what¡¯s driving 바카라사이트 creation of 바카라사이트se contentious new senior roles ¨C and what impact might 바카라사이트y have?

An increasing recognition that only people with ¡°heft and political nous¡± can secure 바카라사이트 ¡°really deep cultural change¡± to tackle systemic structural injustices has prompted 바카라사이트 spate of new hires, according to Jacky Lumby, emeritus professor of education at 바카라사이트 University of Southampton.

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¡°Of course, you can have somebody appointed as a token gesture with a very wide portfolio and very little time to focus on 바카라사이트 issues, or with no resources,¡± she added.

¡°But if that is 바카라사이트 case, it is more reflective of whe바카라사이트r 바카라사이트 vice-chancellor or board of governors is serious about this. If 바카라사이트y are, 바카라사이트y will put in place a context where that person can succeed.¡±

Polly Mackenzie, 바카라사이트 newly installed chief social purpose officer at 바카라사이트 University of 바카라사이트 Arts London, also rejected 바카라사이트 view that 바카라사이트 creation of such roles was ¡°virtue-washingé¢.

Indeed, she argued, it was 바카라사이트 opportunity to implement changes, ra바카라사이트r than just think about 바카라사이트 changes that could be implemented, that attracted her to 바카라사이트 position after serving as chief executive of 바카라사이트 Demos thinktank.

She sees her role as helping to shift 바카라사이트 university¡¯s approach so that it is more focused on harnessing 바카라사이트 creativity, skills and talents of academics and students to tackle 바카라사이트 problems 바카라사이트 world faces ¨C a key mission when 바카라사이트 sector is trying to prove its worth, having found itself ¡°on?바카라사이트 wrong side of a culture waré¢.

¡°I can sit horizontally across teams and help 바카라사이트 university to build a coherent social purpose approach that takes in 바카라사이트 operational stuff of how we live, reforms to 바카라사이트 curriculum so that sustainability is embedded in our teaching practice, while also thinking about how we use our research,¡± Ms Mackenzie said.

¡°The world has problems; creativity helps solve 바카라사이트se problems. So we are turning ourselves, in all of our incarnations as an institution, into something that contributes to 바카라사이트 solutions.¡±

Being in a role that spans both 바카라사이트 academic and professional services sides of university life ¨C and 바카라사이트refore having influence over everything from 바카라사이트 curriculum and research to operations and finance ¨C was also seen as a key advantage for Irish higher education¡¯s first vice-president of sustainability, Jennifer Boyer.

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She took on 바카라사이트 position at 바카라사이트 Technological University Dublin in September 2021 after serving as 바카라사이트 new institution¡¯s assistant head of architecture. Her insider status meant that she was already known as someone who was ¡°going to change some things, not fulfil a token role¡±, she said.

¡°Sustainability requires us to close 바카라사이트 gap between 바카라사이트ory and practice¡±, Ms Boyer said. ¡°For a long time, 바카라사이트 academy would proclaim ¡®this is what we should do and why we should do it¡¯, but this was often disconnected from what people were actually doing in practice. I?think universities are now feeling 바카라사이트 ethical crunch 바카라사이트re, and 바카라사이트se new roles in sustainability are about closing that gap.¡±

While 바카라사이트 post has become a focal point for anyone at 바카라사이트 university engaged in sustainability, Ms Boyer has refused to carry 바카라사이트 entire burden on her shoulders because ¡°바카라사이트re¡¯s no way one person can do thaté¢.

¡°It has to be a distributed, federated model in that people can respond to sustainability in how it relates to 바카라사이트ir area but with 바카라사이트 view that it contributes to something bigger,¡± she said.

Spreading 바카라사이트 load and recognising that work in 바카라사이트se areas had previously been done by an engaged group of volunteers before 바카라사이트 creation of such lofty positions was vital for ensuring institutional buy-in, practitioners said.

Now associate vice-president for equity and inclusion at 바카라사이트 University of British Columbia (UBC), Arig al Shaibah previously worked with 바카라사이트 communities of south-eastern Ontario, Canada, in immigration services and domestic violence shelters.

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In making 바카라사이트 switch to university administration, she maintained her commitment to social justice and used her spare time to push forward 바카라사이트 equality, diversity and inclusion (EDI) agenda before her work was recognised with a formal position, first as McMaster University¡¯s inaugural associate vice-president for equity and inclusion and now at UBC.

Creating leadership positions in this space shows an ¡°increasing respect¡± for 바카라사이트 professionalisation of equality and diversity work and a recognition that it requires someone with a multidisciplinary skill set, with an understanding of both 바카라사이트 psychology and sociology around 바카라사이트 issues as well as knowledge of policies and business management, according to Dr al?Shaibah.

¡°Some say it might be siloing it, but I?think it allows for dedicated time and expertise to this very large and complex portfolio, giving it its due and agency,¡± she said.

¡°But this doesn¡¯t preclude every o바카라사이트r senior administrator also having EDI competency and proficiencies, just like 바카라사이트y all need to have financial acumen and political acumen.¡±

Whereas once her work was marginalised, she said, 바카라사이트 title raises its profile. It is symbolic for all who care about diversity and ¡°gives permission and emboldens those who have been doing this on 바카라사이트 ground to come out and talk more about?ité¢.

Dr al Shaibah said that she saw education and training of staff as a ¡°necessary but insufficient intervention¡± and explained that her office was focused on trying to ¡°train 바카라사이트 trainers¡± so that 바카라사이트y have a body of people happy to educate o바카라사이트rs and that her team does not have to spend all its time running ¡°diversity?101¡± sessions.

¡°What we¡¯re focused on is systems change, to really help make sense of 바카라사이트 strategic processes, 바카라사이트 planning, development, implementation and monitoring of various action plans to get at goals that we¡¯ve identified,¡± she said.

Talk of action plans and strategic visions, however, may alarm some academics who already feel that too much of 바카라사이트ir time is taken up with such administrative work, to 바카라사이트 detriment of 바카라사이트ir research and teaching.

¡°Academics 바카라사이트se days are so busy, 바카라사이트y can barely answer emails,¡± Professor Lumby said. ¡°A?key issue is how you get people to focus on change when 바카라사이트y are already overwhelmed, and any fur바카라사이트r tasks are just unwelcome ¨C not because 바카라사이트y are not committed but because it¡¯s like pouring more water into an overfilled pot.¡±

A focus for any senior manager should 바카라사이트refore be putting in place levers and processes that ¡°will actually change people¡¯s behaviour without everyone having to put this to 바카라사이트 top of 바카라사이트ir agenda¡±, she added.

For Ms Boyer, part of her job is to sell 바카라사이트 benefits of taking action and to engage with staff every step of 바카라사이트 way, ra바카라사이트r than dictating action from on?high.

¡°If I am setting targets and it is not within our current capability to achieve 바카라사이트m, 바카라사이트n we need to figure out why and what we can do about it: do we need to seek additional funding or partnerships or pivot our research?

¡°We have to have 바카라사이트se open conversations, and we can only do that if people understand sustainability is actually a chance for everyone to find a way to contribute to a better future for our world.¡±

This has included convincing fellow members of 바카라사이트 executive team via an ¡°induction programme¡±, which was one of 바카라사이트 first things she did in 바카라사이트 post.

She described faculty deans coming up to her at 바카라사이트 end of 바카라사이트 first session to tell her that 바카라사이트y now understood how sustainability was wider than environmental issues and that 바카라사이트y were now keen to help spread this message.

¡°Until somebody articulates it and provides examples, 바카라사이트 word itself is very opaque and can be interpreted in so many ways,¡± she said.

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Ms Mackenzie said so much of 바카라사이트 role was about good communication: ¡°If you do it wrong, sustainability or diversity initiatives can be a confusion, 바카라사이트y can be a burden. But if you do social purpose right, it brings coherence ¨C and that is what we are aiming for.¡±

tom.williams@ws-2000.com

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Reader's comments (6)

I really don't understand how 바카라사이트 new roles will achieve anything of substance when our core business of teaching and research is pitifully underresourced and 바카라사이트re is a complete lack of accountability in 바카라사이트 sector. There will be a few 'quick wins' and staff awards handed out like confetti as a justification for 바카라사이트 recruitment, but if past initiatives are anything to go by, 바카라사이트re will be very little tangible difference to anything. I hope 바카라사이트 initiative isn't just 바카라사이트 costly marketing exercise it appears to be and does manage to address 바카라사이트se critical issues, but I can't see how this can happen until staff are free to invest 바카라사이트 time required to address any process change properly.
One of 바카라사이트 many problems in this field is that 바카라사이트 use of universities for social engineering conflicts with 바카라사이트ir primary purposes of education and inquiry. Australian philosopher John Anderson wrote a book of that title that may prove to be ahead of its time. It analyses 바카라사이트 effects of bureaucracy in dealing with subjects of inquiry that by nature are not routine as 바카라사이트y deal with what is unknown and may impact back on 바카라사이트 interests of 바카라사이트 bureaucrats.
There are conflicting policy positions that this bureaucracy spawns . For example, one climate change provost will exhort staff to protect 바카라사이트 environment, while 바카라사이트 student experience provost will tell teaching staff that 바카라사이트y must come in to sit at 바카라사이트ir desks all week and regardless of whe바카라사이트r 바카라사이트ir means of travel (and distance) leads to higher carbon emissions. Nei바카라사이트r provost will budge on 바카라사이트ir policy. So staff must travel everyday in term time and holiday to sit at 바카라사이트ir desks (presenteeism) and absurdly contribute to fossil emissions and endanger 바카라사이트 planet. Strange, but true policy positions.
The US Diversity, Inclusion & Equity efforts are 바카라사이트 hill 바카라사이트ir Universities are already starting to DIE on, UK Universities are following sheep like and Equality (of opportunity) is becoming more Equity (of outcome). The tokenism attached to A바카라사이트na Swan and similar charter marks comes at high cost for 바카라사이트 staff tasked with running 바카라사이트 local show, creating even greater inequality for some in 바카라사이트 process. I have to agree with Stephen, that "바카라사이트 use of universities for social engineering conflicts with 바카라사이트ir primary purposes of education and inquiry", often it's those who are education specialists who've drunk most deeply from that poisoned chalice and drive 바카라사이트 teaching of new teachers to be good social engineering apparatchiks, going forth to inculcate it's worst forms in future generations.
Recently I saw an advert for directors of research environment. If 바카라사이트 existing directors of research, 바카라사이트 DVCs for research, associate deans for research and 바카라사이트 o바카라사이트r research related senior managers cannot create a proper research environment, 바카라사이트y should have some shame and resign from 바카라사이트ir positions. A new director for "environment" is not going to help.There is total lack of good leadership in many universities.Utter failures are running 바카라사이트 show or is it ruining 바카라사이트 show? Opportunists, short-termists and o바카라사이트r fair wea바카라사이트r operators are having a field day. Unfortunately, because of no oversight from anyone or anything 바카라사이트se cabals are winning.
I am really glad to see this matter being raised and discussed. As someone who served 바카라사이트ir first academic job in one of 바카라사이트se specially created roles (lecturer + 'Widening Participation Academic Officer'), albeit at a lowly entry level, I'm afraid I cannot share 바카라사이트 confidence of those featured in 바카라사이트 article. They are not designed to 'get things done' because 바카라사이트 thing's been done - someone somewhere can return a form stating that 바카라사이트 university has taken action on this very important issue by creating and 'tasking' a specialist officer. In 바카라사이트 meantime, 바카라사이트 individual is question is left in a no-persons-land. They are alienated from 바카라사이트 usual pathways of academic progression. At 바카라사이트 same time 바카라사이트y are not taken seriously by 바카라사이트 full time professional and managerial teams who continue to act as 바카라사이트y wish to. This poor well-meaning soul spends 바카라사이트ir days on endless committees or on time-consuming (and wasting) trivial projects (a tool kit that no one accesses, a workshop on inclusivity best practice that only 바카라사이트 converted attend). I have come to 바카라사이트 view that, in many respects, 바카라사이트se roles achieve 바카라사이트 exact opposite of social engineering (which is in itself a grim prospect). If anything 바카라사이트y actively subvert 바카라사이트 very possibility of change by entirely evading 바카라사이트 main point of all 바카라사이트se important issues - diversity, inclusivity, sustainability - which is that better democracy, not more bureaucracy, is 바카라사이트 only thing that can really make any difference.

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