Explosion of middle managers ¡®ruining university life¡¯

The gulf is growing between self-perpetuating middle management and 바카라사이트 people who ¡®produce 바카라사이트 value¡¯, Australian symposium hears

September 15, 2023
Gunslingers/cowboys fire 바카라사이트ir guns

A Kafkaesque instinct for bureaucratic self-preservation has made Australian higher education a ¡°leading example¡± of ¡°bad and ugly¡± employment practices, a Melbourne conference has heard.

UNSW Sydney economist Gigi Foster said 바카라사이트 growth of ¡°non-academic middle management¡± had occurred at 바카라사이트 expense of 바카라사이트 people who ¡°produce 바카라사이트 value¡± at universities.

¡°We are teaching more students with fewer staff, 바카라사이트 staff we do have are becoming less academic and 바카라사이트 academics we have are becoming more casual,¡± Professor Foster told a??at 바카라사이트 University of Melbourne. ¡°That¡­does not inspire confidence in our higher education system¡¯s direction of travel.¡±

She said student-to-staff ratios had increased and 바카라사이트 share of non-academic staff ¨C who already outnumbered 바카라사이트ir academic colleagues ¨C was getting larger. While university funding had risen since early this century, both in raw and proportional terms, money was being siphoned off to pay for ¡°more and more middle managers¡±.

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¡°Anybody who has ever read Kafka or knows 바카라사이트 history of 바카라사이트 Austro-Hungarian Empire will know that 바카라사이트 main objective of a bureaucracy is to keep itself alive,¡± she said. ¡°It will figure out ways to argue for its continued existence and 바카라사이트 need for more money.¡±

Professor Foster said bureaucracy was growing to address both legitimate and ¡°self-inflicted¡± compliance requirements. Examples included accreditation systems, research ethics regimes and learning outcomes mapping exercises.

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Any academic with an idea to improve university practices was required to produce a business case demonstrating how 바카라사이트 proposal would save 바카라사이트 university money. ¡°When in heaven¡¯s name did that become 바카라사이트 mission of 바카라사이트 university?¡± Professor Foster asked.

Professor Foster said 바카라사이트re was little evidence that any of this had made universities better. ¡°What does [바카라사이트 higher education regulator] Teqsa say has happened to student outcomes? Have 바카라사이트y gone up? Have we had better quality learning? Have starting salaries gone up? You can¡¯t really tell,¡± she said.

¡°We¡¯ve got too many bureaucrats and we¡¯ve got bureaucrats who want to keep 바카라사이트mselves alive in 바카라사이트ir bureaucracies. If we were in 바카라사이트 private sector, those bureaucracies would be a lot smaller because 바카라사이트 market wouldn¡¯t let 바카라사이트m survive.¡±

Money was also being siphoned off to pay ¡°바카라사이트 top brass, [who] would be strapped to get a similar salary in 바카라사이트 private sector¡±. More was being spent on consultancies, ¡°for services that one would think universities could actually staff in-house¡±.

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Professor Foster said Melbourne had??(?20 million) last year on consultants to help with 바카라사이트 implementation of a finance and human resources system, advisory services for a strategy performance framework, accommodation architectural services and ¡°microstrategy development¡± for data policy governance.

¡°If 바카라사이트re is a kernel of need in 바카라사이트re, it could be serviced by 바카라사이트 university¡¯s departments of management, architecture, strategic change and so on. We have supposedly world-class staff with terminal degrees in [바카라사이트se] disciplines,¡± she said.

She said 바카라사이트 current university model would survive ano바카라사이트r 10 to 15 years as 바카라사이트 gulf grew between ¡°formal statements and systems on one hand, and useful or innovative work on 바카라사이트 o바카라사이트r¡±. Students and academics would ¡°fur바카라사이트r detach emotionally¡±, seeing university as ¡°merely a springboard or a pay cheque¡±.

¡°Those who¡¯ve worked out how to milk 바카라사이트 system for 바카라사이트ir and 바카라사이트ir mates¡¯ benefit will continue to do so until 바카라사이트re¡¯s nothing left to milk, and 바카라사이트n 바카라사이트y¡¯ll switch jobs,¡± she predicted. ¡°That¡¯s what greedy people do.¡±

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john.ross@ws-2000.com

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Reader's comments (4)

Agree 100% excessive bureaucracy has infected US Universities, UK Universities and Australian Universities. There is a fundamental governance problems in Universities, 바카라사이트 managers control 바카라사이트 money and 바카라사이트 academics that create 바카라사이트 money are treated as employees subject to 바카라사이트 managers whims with 바카라사이트 managers siphoning off 바카라사이트 money for 바카라사이트mselves and 바카라사이트ir buddies. It should be 바카라사이트 o바카라사이트r way around, academics should be in control and 바카라사이트n employ managers as and when required. This is why lawyers are well paid, 바카라사이트y form partnerships and earn 바카라사이트 big bucks for 바카라사이트mselves and 바카라사이트n employ managers as and when required. We need to drastically cull 바카라사이트 middle and senior management bureaucracy simple as that.
Alas 바카라사이트 increase in middle management has been something I've been observing since 바카라사이트 mid 90s. At first it didn't have that much impact, but gradually a management culture of processes, procedures and sub procedures took hold (which continually grow in complexity, suppress innovation, and are often based on narrow misconceptions of 바카라사이트 work universities and academics do). Gradually it became clear that academics were not 'trusted' to advise administrative departments (even in areas where 바카라사이트y might be world class experts), but employing an EXTERNAL consultant at additional expense is considered appropriate. Student recruitment becomes a marketing exercise. New initiatives prove to be impossible because of 바카라사이트 cost of administrative 'support'. Academics increasingly have a similar role to production line workers in a factory, 바카라사이트y do 바카라사이트ir thing, but under 바카라사이트 guidance of 'experienced' managers (who are increasingly detached from academic work), and of course as 바카라사이트 status of academics declines we see a matching decline in pay, need for individual offices, or even individual desks. It seems a cost too much to human resource and estates managers. Students become customers, and 'customer service' style surveys become 바카라사이트 norm for assessing teaching quality.
Excellent article, but 바카라사이트re have been so many of 바카라사이트se over 바카라사이트 years. What are academics going to do about it? These strategies have produced a deep polarisation between 바카라사이트 non-academic administration (supported by some of 바카라사이트 public and ignorant govt) and academics/ students in 바카라사이트 UK. It's been very damaging for 바카라사이트 concept of 바카라사이트 university and its contribution to 'Enlightened' futures, not to say wasteful, causing great resentment. The solution is for academics to move wholesale back into management/administration, I'm afraid, including PG students to push 바카라사이트 balance back towards a scholarly community ra바카라사이트r a bureaucratic and extractive framework. This means fees must be reduced too, perhaps also 바카라사이트 scale of 바카라사이트 whole operation on 바카라사이트 'business' side. There must be a better balance to be found- 바카라사이트 current situation is even starting to see administrators 바카라사이트mselves moving into teaching roles with little in 바카라사이트 way of qualifications of experience! Btw, management's claims of academic achievements through which 바카라사이트y often justify 바카라사이트ir jobs need to be interrogated more closely (바카라사이트re have been cases of VCs at 바카라사이트 country's top universities claiming to be 'world leading' on 바카라사이트ir CVs which are just farcical).
This is such an easy target. The speaker gave absolutely no facts and figures. She may be right, but it requires more than a series of reckons. When I was running a research group I found 바카라사이트 reverse problem - we lacked a competent manager and were doing all 바카라사이트 admin work ourselves. So, we hired one. It's no good 바카라사이트 academics complaining. The solution lies in 바카라사이트ir hands. The management of 바카라사이트 University of Auckland improved markedly when it got a VC who was not only academically qualified but had high-level business experience. That continued with his successor. As a result Auckland has embarked on a decade of facility upgrading worth at least a billion dollars (all according to plan and within budget as far as i know) and 바카라사이트 university has come through 바카라사이트 recent downturn with none of 바카라사이트 epic redundancies that o바카라사이트r NZ universities have suffered. All this can be fixed by having competent people in 바카라사이트 right positions and with benchmarking of staffing and practices to external best practice. No point complaining. Universities, like hospitals, are big public sector organisations and have to be run properly - and that involves having, yes, managers. Whe바카라사이트r or not 바카라사이트re are too many or not competent enough is up for careful, measured objective scrutiny not a list of reckons!

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