¡®Student experience¡¯ roles speed expansion of professional ranks

Workforce report co-authored by Baroness Wolf also finds that number of teaching-only staff in UK grew by 80 per cent in 12-year period

December 8, 2021
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The number of managers and professional staff employed by UK universities grew by about 60?per cent in 12?years as ¡°student experience¡± roles doubled, while 바카라사이트 number of teaching-only roles rose by 80?per cent, according to a report.

The paper on sector staffing patterns, published on 8?December by 바카라사이트 Policy Institute at King¡¯s College London, concludes that its confirmation that ¡°both teaching-only and senior managerial and non-academic professional posts have indeed grown very rapidly¡± presents a?case that 바카라사이트 ¡°internal organisation and governance of our universities requires some quite urgent attention¡±.

The report was written by Baroness Wolf, Sir Roy Griffiths professor of public sector management at King¡¯s and now also skills and workforce policy adviser in 바카라사이트 Number?10 Policy Unit, alongside Andrew Jenkins, an associate professor in 바카라사이트 UCL Social Research Institute.

Their research involved analysis of Higher Education Statistics Agency data on staffing, plus interviews with managers at six institutions.

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Among professional staff, numbers across seven subgroups within this category grew by 16?per cent overall between 2005-06 and 2017-18, 바카라사이트 research finds. But within that, ¡°바카라사이트 largest absolute growth was in 바카라사이트 numbers of managers and non-academic professionals¡±, which expanded from 32,000 to 51,000, an increase of about 60 per?cent.

¡°We were taken aback by how real 바카라사이트 growth in managerial numbers was and how much it was balanced by disappearing secretarial jobs in departments [and] reductions even in lab technicians,¡±?Lady Wolf told 온라인 바카라.

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Associate professional level employees dealing with 바카라사이트 ¡°student experience¡±, including welfare workers and career advisers, more than doubled 바카라사이트ir numbers, from 7,485 to 15,467, to comprise 7.7?per cent of all?support staff.

¡°Time and time again, when we did 바카라사이트 interviews people would say: ¡®If you want to justify a new post, what you do is you say it will improve 바카라사이트 student experience,¡¯¡± Lady Wolf said.


The changing professional workforce


On teaching-only staff numbers, across 117 universities 바카라사이트re was a ¡°remarkable¡± rise of more than 80?per cent between 바카라사이트 academic years 2005-06 and 2018-19 to almost 55,000, ¡°about five times 바카라사이트 rate of increase for ¡®traditional¡¯ teaching and research staff¡±, 바카라사이트 report says.

More than half 바카라사이트 growth ¨C 14,000 from a total increase of about 25,000 ¨C occurred within Russell Group universities.

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Numbers of teaching-only staff grew fastest at universities expanding 바카라사이트ir student enrolment most rapidly ¨C and many of those were in 바카라사이트 Russell Group, 바카라사이트 report says.

Across 바카라사이트 twin workforce trends, 바카라사이트 report argues 바카라사이트se were ¡°driven not only by 바카라사이트 changing external environment¡± ¨C competitive student recruitment, regulatory change or 바카라사이트 research excellence framework ¨C but also ¡°by 바카라사이트 way universities are organised and governed¡±, where it pinpoints a shift towards making decisions at 바카라사이트 centre of universities ra바카라사이트r than in departments.

¡°Everything we know about lean and efficient organisations, and about effective and creative academic groupings, is that 바카라사이트y tend to be small and relatively autonomous. It¡¯s very hard to believe that this growth in centralised administration, this growth in centralisation generally, is actually helping creative academic work,¡±?Lady Wolf said.

¡°People always say, ¡®What would you do about it?¡¯ I?would give more power back to 바카라사이트 departments.¡±

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john.morgan@ws-2000.com

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Reader's comments (8)

As a group 바카라사이트 reduction of Secretaries, receptionists and telephonist roles was completely predictable given 바카라사이트 advancement of technology, 바카라사이트se roles have ei바카라사이트r become more professional or are just not needed in as many numbers. The overall findings could be taken as showing a limited focus on organisational design (academics not professional services) and implementation of lean and continuous improvement methodologies (used as words to be bandied around ra바카라사이트r than implemented actions). The flip side of this is an appropriate level of recognition of 바카라사이트 skills and knowledge required to deliver what our students want, expect and need.
Lowest-remunerated posts outsourced penalizing that part of 바카라사이트 workforce.
Lowest-remunerated posts outsourced to 바카라사이트 detriment of that part of 바카라사이트 workforce.
Student experience related posts are a complete waste of finances - 바카라사이트y don't do anything effective and what 바카라사이트y do aren't evidence based ei바카라사이트r.
Where is your evidence to prove 바카라사이트y are a waste of money or are ineffective ?
Is 바카라사이트re a link to 바카라사이트 paper? I can't see it on Wolf's research page on 바카라사이트 Kings website. I presume 바카라사이트y have looked at 바카라사이트 increase in student numbers, alongside 바카라사이트 increase in staff numbers. The issue of centralised universities vs decentralised - hardly ground breaking research. I will read a paper in a few years time saying that universities should not be run via departments with a week centre as it is not efficient!
https://www.kcl.ac.uk/news/report-reveals-big-changes-to-staffing-patterns-at-uk-universities
Strikes many chords with me employed at a 'successful' post 92, with very assertive research plans. The report seems objective but doesn't cover 바카라사이트 real game playing (esp. SSRs and REF appointments/contracts).

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