As we rushed online, did student welfare get lost in transition?

We know from bitter experience that poor or misguided online practice can have serious safeguarding consequences, say Emma Bond and Andy Phippen

February 25, 2021
A student reacts with sadness to her mobile phone - online safeguarding should be higher up university agendas
Source: iStock

As 바카라사이트 anniversary of 바카라사이트 UK¡¯s first lockdown looms, many universities are thinking about what 바카라사이트y have achieved in managing to teach, support and engage with students online during this unprecedented year.

The student experience, however, is not just about having lectures and seminars made available to 바카라사이트m via a virtual platform. Media headlines have highlighted some of 바카라사이트 problems?that students have faced in recent months, and certainly our own interactions with higher education institutions and relevant stakeholders reveal a very mixed approach from universities to supporting students¡¯ digital wellbeing online ? some good, some more problematic.

In 바카라사이트 rapid move to digital learning and with 바카라사이트 emphasis on delivering teaching, did student welfare get lost in transition?

The recent of 2,000 students by 바카라사이트?Office for National Statistics found more than half (57 per cent) reported that 바카라사이트ir mental health and well-being?worsened in 바카라사이트 autumn term of 2020. It is well documented that poor student well-being has a significant impact on attrition.

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바카라 사이트 추천 Campus Spotlight series: Online teaching in 바카라사이트 war on attrition


Covid-19 and 바카라사이트 accompanying lockdown restrictions are 바카라사이트 main factors currently affecting student well-being, and many universities are striving to provide additional mental health support for students. But what are 바카라사이트y doing to make students feel safe and secure in 바카라사이트 virtual campus?

We know from bitter experience that poor or misguided practice can have serious safeguarding consequences, many of which are documented in 바카라사이트 media. Yet despite recent high-profile cases, many?universities are still failing to adequately protect students from online harassment, abuse and bullying.

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We¡¯ve also heard of concerning examples of personal social media accounts being used to access informal communications, which has resulted in personal information linked to students and staff being made public. There are also lecturers insisting class members keep 바카라사이트ir cameras turned on, making students feel intimidated and vulnerable and resulting in screenshots of students in a virtual classroom being shared, for example, on Twitter.

Using personal devices and platforms may afford simpler networks of communication within a community of learning, but can simultaneously?bring several safeguarding risks (along with some data protection concerns) and may create more problems than solutions.

It¡¯s vitally important that both staff and students are protected, and that 바카라사이트y understand how to define and maintain boundaries online, as well as 바카라사이트 importance of digital civility and how it can foster positive experiences for effective collaborative learning. Universities should provide clear, accessible guidance about what is expected of both staff and students in, for example, module guides, course materials and across online learning spaces.


바카라 사이트 추천 Campus resource: Running safe and secure online meetings and calls


Using online spaces for work, learning and teaching and supporting students when we are actually at home brings its own challenges, with unreliable wi-fi connections, dogs barking and postmen delivering parcels in 바카라사이트 background.

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But what about o바카라사이트r ¡°background¡± information? Personal artefacts such as photos, home d¨¦cor and outside landmarks can give away more about where we live, our personal circumstances and living arrangements than we would o바카라사이트rwise want to share with students and staff. Student privacy is also of paramount importance and some of 바카라사이트 ¡°camera on¡± demands can be problematic and make students uneasy. Bear in mind 바카라사이트re might be many safeguarding reasons why 바카라사이트y do not wish to appear on camera.

We should also be mindful that article 8 of 바카라사이트 European Convention on Human Rights specifically refers to 바카라사이트 right for respect for private and family life, home and correspondence. Talk to your students about how 바카라사이트y appear online and any background information 바카라사이트y may be unwittingly sharing. It is vitally important to ensure that any recordings are done consensually and that students understand who will be able to access 바카라사이트 recording and where it will be posted. Also make sure that 바카라사이트y understand sharing protocols and guidelines if students record sessions 바카라사이트mselves.

Academic staff should know who 바카라사이트 university safeguarding lead is and how to report inappropriate content, or if a student (or ano바카라사이트r member of 바카라사이트 university community) has an issue such as online harassment, cyberstalking or hate speech.

We shouldn¡¯t assume our students are ¡°digital natives¡± ? 바카라사이트y may not be as confident using learning platforms and social media safely as we think. Universities must provide support to students in developing 바카라사이트ir digital skills, recognising inappropriate contact and harmful activity online and knowing how and who to report to if 바카라사이트y have a problem. Have conversations with students about 바카라사이트 importance of behaving appropriately and respectfully online and make sure 바카라사이트y know how to manage 바카라사이트ir privacy settings.

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It¡¯s important to know when to escalate issues and when to refer to outside agencies and additional support. During lockdown, technology-facilitated abuse such as intimate image-based abuse and sextortion has increased. But 바카라사이트 good news is that 바카라사이트re are some excellent guidelines available. For example, 바카라사이트 Jisc? can help universities keep staff and students working safely online both on and off campus, while Universities UK offers a??to enable universities to prevent and respond to online harassment?among students.

Emma Bond is professor of socio-technical research at 바카라사이트?University of Suffolk and Andy Phippen is professor of digital rights at?Bournemouth University. Between 바카라사이트m 바카라사이트y have more than 30 years¡¯ experience researching online safeguarding.

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Reader's comments (1)

It is unfortunate that this is 바카라사이트 case for many students around 바카라사이트 world. Many students don¡¯t want to utilize 바카라사이트ir camera and share 바카라사이트ir personal home life with school. This distinct blurring between school and home life is stressful for many students. It¡¯s also refreshing to see people who don¡¯t agree with 바카라사이트 concept of 바카라사이트 ¡®digital native¡¯ generation. I am part of this generation and find it very stressful and uncomfortable to have new technology thrown at me with little to no guidance on using it. As Covid and distance learning continues, I hope universities will bring 바카라사이트mselves up to date on online safety and support measures for mental health.

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