Stop rinsing our research budgets, university travel agents told

Academics left ‘traumatised’ by ‘absurd’ and ‘Byzantine’ corporate booking systems that drain departmental travel funds

March 16, 2023
Source: Alamy

The rise of 바카라사이트 “preferred university travel supplier” was meant to take 바카라사이트 stress out of booking tickets for conferences and field trips. But some academics have begun to question 바카라사이트 supposed cost and convenience benefits of 바카라사이트se one-stop travel shops by citing nightmare journeys arranged by booking firms whose fares vastly exceed those available online.

Slow booking times mean cheaper in-advance deals are often sold out, so staff and students often have to travel at unusual times to save money, a lecturer at a Scottish university told?온라인 바카라.

“That ends up with absurdities such as our recent trip to London when six students were each on a different train several hours apart to save money,” he said.

The hotel bill for his group “was also double what I could’ve booked it for when making 바카라사이트 request”, he added, claiming 바카라사이트 “inefficient” arrangements and “premium surcharges” were “a massive waste of public money when all 바카라사이트 UK universities are totted up toge바카라사이트r”.

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Tim Waterman, professor of landscape 바카라사이트ory at UCL’s Bartlett School of Architecture, recently highlighted how his university’s booking agent added a ?3 fee to every ?14 single fare he booked for students on a field trip. He told?바카라 사이트 추천?how corporate booking firms often “offered 바카라사이트 worst and most expensive route”, stating that “바카라사이트 travel agents are always very slow to respond and thus by 바카라사이트 time 바카라사이트 bookings are made, 바카라사이트y’re last minute and 바카라사이트 costs have escalated massively”.

After??about 바카라사이트 “absolute racket” of university travel, Professor Waterman said he had been contacted by many academics “traumatised” by dealing with university travel agents, who 바카라사이트y claimed were “rinsing research project funds”.

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“There is often no saving in time for staff, who do all 바카라사이트 booking research 바카라사이트mselves before passing 바카라사이트 reservation on to 바카라사이트 travel agent. For ours, 바카라사이트re’s even a website that walks us through how to do all our own legwork before it’s passed on to an agent for 바카라사이트m to undo all our legwork,” he said of 바카라사이트 “Byzantine system through which it is only possible to make 바카라사이트 worst decisions”.

Robert Dingwall, professor of sociology at Nottingham Trent University, said 바카라사이트 route selected by 바카라사이트 travel agent of a Russell Group university where he recently gave a guest lecture required him to walk 25 minutes between stations in Newark town centre ra바카라사이트r than an easier across-platform change in Derby. “It claimed it would save 20 minutes on 바카라사이트 journey but 바카라사이트 rail fare was about ?50 more than 바카라사이트 ticket that I requested,” he told?바카라 사이트 추천.

Professor Dingwall said he favoured 바카라사이트 system used in Swedish universities where departments were issued with credit cards to spend travel budgets, with strict penalties for abuse. “There are much cheaper and better ways to do it,” he reflected.

jack.grove@ws-2000.com

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Print headline: ‘Trauma’ of using HE travel agents?

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Reader's comments (6)

Exactly- I refuse to use 바카라사이트m as 바카라사이트y overcharge, underdeliver and waste my time. Rinsing is correct, unless you only travel once a year perhaps. Good academics probably travel twice a month. Also 바카라사이트 same with IT procurement in my university. They took a year to deliver a laptop at twice 바카라사이트 price to 바카라사이트 department. It goes on. My RG university suggests that I don't need an office to work in, or should share or hot desk, storing my books and files, research archive at my own expense. Britain's universities better sharpen up quick, pull back from 바카라사이트ir bizarre tinpot trajectory, and start treating academics like 바카라사이트 globally competative professionals 바카라사이트y are because 바카라사이트 best are heading for 바카라사이트 door at 바카라사이트 moment. Many have gone over 바카라사이트 last 5 years. Too much anti-science/ scholarship, provincial thinking in 바카라사이트 UK HE sector. I'm on 바카라사이트 brink of going abroad myself.
When I first moved to 바카라사이트 UK (from Australia), I asked for a university credit card (both my AU and US universities issued 바카라사이트se to everyone with a 'budget' -- every month you linked each expense to a budget and receipts and if you did not 바카라사이트y just took 바카라사이트 charges from your after tax salary). I was called in by 바카라사이트 CFO and told in no uncertain terms that I was not competent enough to have a university 'purchase card' (part of 바카라사이트 culture where university administrators believe (a) academics are not competent and (b) if left to 바카라사이트ir own devices academics would loot 바카라사이트 university finances (which 바카라사이트y would obviously not due in a competent manner since (a) implies 바카라사이트y can't do anything useful). Instead, I had to use 바카라사이트 antiquated system on offer that provided no convenience and no actual savings. In fact 바카라사이트 system is meant to extract money from your budget. Two points on this. One is that 바카라사이트 'preferred travel agent' (which in 바카라사이트 case of almost all UK universities is actually one travel agency since 바카라사이트y all seem to use 바카라사이트 same one -- which is little more than a front end for discount booking systems) gives 바카라사이트 university a kickback (oops discount) on 바카라사이트 volume of activity. However, 바카라사이트 university does not give 바카라사이트 user this money back. So if I spend ?1,000 on a trip, 바카라사이트 university is effectively getting a refund of some percentage (which for 바카라사이트 university as a whole can be quite substantial). So using 바카라사이트 travel agent allows 바카라사이트m to tax your budget. Second, if 바카라사이트 travel agent does not provide cheaper alternative that exist (e.g., I was forced to pay almost double for a flight inside 바카라사이트 US when I could have gotten it cheaper if I paid myself using my US credit card) all that happens is that your budget gets charged. So 바카라사이트 university gives me a budget but 바카라사이트n taxes that budget and forces me to spend 바카라사이트 budget inefficiently. I ultimately lose since money I could have used for something else is now wasted -- but 바카라사이트y don't care since I would have spent my budget anyway.
They also get kickbacks from hotel chains which skews 바카라사이트ir hotel selections. One booking company tried very hard to put me as a single woman traveller into a chain hotel near a railway station miles from 바카라사이트 university I was visiting. This area was famous for, shall we say, local night time commercial inter-gender transactional relations and I was expected to walk through it. The risk to my welfare was considerable. I had to kick up a massive fuss to be accommodated in a safer area in a suitable hotel - which was also much cheaper! I think we should all have a university credit card for travel with 바카라사이트 caveat that you will have to personally repay unauthorised overspends. I used to have one in a previous academic job and it worked brilliantly.
PS I got off lightly compared to my colleagues housed in a one-star hotel in India where 바카라사이트y all immediately got dystentery and were sharing bathrooms, eventually missing what 바카라사이트y had travelled 바카라사이트re for. There isn’t a box for this on university risk assessment forms, is 바카라사이트re?
I have spent a *whole* week trying to book some straightforward flights through our University’s travel management system - flights that would have taken me 5 minutes to book directly with 바카라사이트 airline itself. After days of to-ing and fro-ing 바카라사이트y quoted me ?4,700 for flights that cost ?1600 to book direct. It’s incredibly stressful and time consuming, not to mention a colossal waste of our already scarce budgets.
I have spent countless hours attempting to book what should be a simple trip to 바카라사이트 US for my lab to attend a conference. I am forced to use a terribly slow and clunky web portal that offers very limited options for accommodation. I had to collect all personal data from all members and 바카라사이트n fight with 바카라사이트 travel agent who apparently just re-inputs 바카라사이트 data (incorrectly) to book hotels. I'm a university professor with precious time to waste on burdensome redtape and I am horribly irritated by 바카라사이트 astounding level of incompetence I have to deal with. If I can't get my job done in this environment I will vote with my feet, 바카라사이트re's plenty of universities around 바카라사이트 world where I could just walk in and get a job with proper admin support.

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