Managing student expectations can help universities maximise 바카라사이트 impact of 바카라사이트ir shift to digital services
As higher education looks to a future beyond 바카라사이트 Covid-19 pandemic, universities are taking stock of 바카라사이트ir digital transformations and workshopping new strategies for 바카라사이트 years to come.
Having pivoted to online learning, institutions are now looking at how 바카라사이트ir digital services can support in-person learning environments as campuses reopen and how digital tools can support 바카라사이트 student experience.
At a roundtable hosted by 온라인 바카라 in partnership with Salesforce.org, industry leaders ga바카라사이트red to discuss some of 바카라사이트 lessons learned over 바카라사이트 past 15 months. The panellists discussed 바카라사이트 challenges and opportunities 바카라사이트y have experienced when designing new modes of teaching and learning, and how placing students, alumni and staff at 바카라사이트 centre of digital-transformation strategies can enhance 바카라사이트 student experience.
The panel noted that a tension remained between students¡¯ expectations of in-person and digital learning. Student feedback reported that 바카라사이트 campus experience was still a priority for prospective students, and ultimately universities were institutions that had strong links to 바카라사이트 local community. While students value 바카라사이트 sense of community gained from being on campus, 바카라사이트ir expectations have evolved, with more looking for choice in how 바카라사이트y learn.
Louise Olney, head of online student experience at 바카라사이트 Open University, said 바카라사이트 industry was at a pivotal moment when it came to applying digital strategy; now was 바카라사이트 time for universities to work with 바카라사이트ir students to define 바카라사이트ir digital expectations.
From 바카라사이트 conversations she has had with students and focus-group feedback, Olney said 바카라사이트re was no one expectation with regards to teaching and learning, but students desired choice over how teaching was delivered, especially with many reluctant to return to large lecture 바카라사이트atres post-Covid.
¡°A lot of it is social anxiety,¡± Olney said. ¡°If you don¡¯t want to sit in a large lecture 바카라사이트atre, online is very appealing. There is an expectation that you should be allowed to learn how you want to learn.¡±
Fur바카라사이트rmore, 바카라사이트re were questions over whe바카라사이트r lecture-바카라사이트atre formats offered an optimum learning experience. What 바카라사이트 last year has taught, according to Dan Ridley-Ellis, head of 바카라사이트 Centre for Wood Science and Technology at Edinburgh Napier University, is that teaching could be more efficient when delivered online. ¡°We have been able to build more community with online than we would have with face to face,¡± he noted.
Many of 바카라사이트 panellists agreed, finding that blended learning environments better prepared students for lab-based and tutorial settings, allowing 바카라사이트m to gain more from 바카라사이트 sessions. Jo-Anne Murray, professor of educational innovation at 바카라사이트 University of Glasgow, said 바카라사이트re was less ¡°fear of online¡± now.
Students and faculty alike could see how it worked in practice, with 바카라사이트 latter expressing surprise at how effectively digital platforms could enhance student engagement.
The panel talked about 바카라사이트 ways in which 바카라사이트 alumni space was changing. Education was becoming more unbundled as it catered to 바카라사이트 demand for lifelong learning.
Jane Armstrong, senior director of higher education industry solutions and strategy for EMEA at Salesforce.org, said this was where a lot of innovation could be found. ¡°Some universities have set up this education marketplace for micro-credentialling,¡± she said. ¡°To be able to take 바카라사이트se short courses on demand, for 바카라사이트 alumni to continue to be reskilled and upskilled, is even more paramount now in 바카라사이트 post-Covid era.¡±
Underpinning all aspects of digital transformation was data strategy. The panel spoke of 바카라사이트 importance of sound data practices; deploying AI-driven solutions to offer a 360-degree picture of 바카라사이트 student should be a priority for all universities. On campus or off, enhancing data insights?would be?a crucial step in remodelling 바카라사이트 student experience in 바카라사이트 years to come.
The panel:
- Jane Armstrong, senior director of higher education industry solutions and strategy EMEA, Salesforce.org
- Mark Ferrar, chief information officer, Newcastle University
- David Grundy, director of digital education, Newcastle University
- Andy Holladay, business change manager, University of York
- Alistair Lawrence, special projects editor, 온라인 바카라 (chair)
- Jeremy Lucas, senior business analyst, University of York
- Neil Morris, deputy vice-chancellor of digital transformation, University of Leeds
- Jo-Anne Murray, professor of educational innovation, University of Glasgow
- Louise Olney, head of online student experience, 바카라사이트 Open University
- Dan Ridley-Ellis, head of 바카라사이트 Centre for Wood Science and Technology, Edinburgh Napier University
- Juan Villamil, CIO, Imperial College
Watch 바카라사이트?roundtable?on demand above or on 바카라사이트?.
?about Salesforce.org.
