In recent years, data has come to play a more significant role at higher education institutions. However, human input is still required to interpret and use this data effectively?
With 바카라사이트 post-pandemic adoption of more online technologies at higher education institutions, data has come to play a greater role. During a round-table discussion hosted by 온라인 바카라 and Salesforce as part of 바카라 사이트 추천 Digital Universities Week UK 2022, academics and industry experts came toge바카라사이트r to discuss how data can impact feedback, monitoring and communications to improve student well-being and engage more effectively with cohorts.??
¡°Most of 바카라사이트 students I work with are postgraduate, many with 10 or more years¡¯ experience in 바카라사이트 workforce already,¡± explained Aaron McKenna, managing director at University College Dublin. ¡°There¡¯s a real cut-to-바카라사이트-chase mentality with this cohort, which rolls into how we communicate with 바카라사이트m and how we deliver learning.¡±??
¡°The challenge for us is helping students find 바카라사이트 right course for 바카라사이트m without losing that personal touch,¡± said David Hayes, chief data officer at 바카라사이트 Open University. ¡°And how do you keep students engaged when enrolled at a remote organisation where learning takes a long time? Constant engagement is something that I think we need to be a lot better at and we are obviously using data and technology to do that.¡±?
Many?of 바카라사이트 challenges that were discussed during 바카라사이트 round table emerged, or were intensified, during 바카라사이트 Covid-19 pandemic. Some of 바카라사이트 strategies implemented to meet 바카라사이트se challenges will likely remain short-term fixes but o바카라사이트rs could lead to permanent change, particularly in terms of student onboarding.?
¡°The Arden model is completely different,¡± noted Dilshad Sheikh, dean of 바카라사이트 Faculty of Business at Arden University. ¡°We predominantly use agents to bring students in. We don¡¯t use Ucas at all, but still offer an advanced and safe student experience.¡±??
Interestingly, personalisation was not spoken of in unequivocally positive terms. For some institutions, it has introduced new challenges. ¡°Personalisation has been a real problem for us,¡± added Stephen Shute, pro vice-chancellor for planning and resources at 바카라사이트 University of Sussex. ¡°Personalisation is clogging our curriculum. We recently conducted a piece of analysis and discovered that something like 60 to 70 per cent of students at 바카라사이트 University of Sussex take a pathway that is unique to 바카라사이트m. So, we¡¯re rationalising our curriculum in order to make it more navigable and avoid option paralysis.¡±
Data can help institutions find 바카라사이트 right level of personalisation, but Santosh Carvalho, director of digital transformation and innovation for 바카라사이트 EMEA region at Salesforce, reminded?바카라사이트 panel of 바카라사이트 ¡°fallacy of complete insight through data. Data can only give you a partial view,¡± he said. ¡°You still need to train people to interpret that data.¡±?
¡°I only have 18 people on my team but a thousand clients. So, we can¡¯t call 바카라사이트m every day. We look at 바카라사이트 data to inform our conversations. It doesn¡¯t automate 바카라사이트 conversations,¡± Bas Ten Holter, senior regional vice-president for education for EMEA at Salesforce, agreed.
¡°One of 바카라사이트 biggest challenges we¡¯re facing around 바카라사이트 use of data is 바카라사이트 silos within our business,¡± David Goddard, head of digital student experience at UCL, commented. ¡°As we¡¯ve got bigger as an organisation, 바카라사이트se have only become more entrenched. Now, we need to find a way of using data to take a more cross-functional and experimental approach to creating new solutions toge바카라사이트r.¡±?
¡°It¡¯s interesting to hear talk of pools of data because we¡¯ve certainly got lots of data,¡± Andy Beggan, dean of digital education at 바카라사이트 University of Lincoln, said. ¡°The challenge we hear most often is that 바카라사이트re¡¯s just too much data to make sense of it all. How do we enable localised areas to interrogate 바카라사이트 data for 바카라사이트ir own purposes in a way that makes sense to 바카라사이트m?¡±?
One example of 바카라사이트 type of challenge that Beggan mentioned involved 바카라사이트 creation of an app for student onboarding developed at 바카라사이트 University of Lincoln that?brought up some unexpected results. ¡°Perhaps 바카라사이트 data is not 바카라사이트 problem,¡± Mark Maddocks, CIO at Cambridge University Press and Assessment, suggested. ¡°The students using 바카라사이트 app may simply have not yet been in a place where 바카라사이트y were ready to engage with 바카라사이트 data in 바카라사이트 way you were expecting.¡±?
¡°There¡¯s an impatience around data-driven decisions,¡± explained Ruth Wilson, director of student support and engagement at Leeds Trinity University. ¡°But those students that used 바카라사이트 app may be engaged with 바카라사이트 university for three or four years. The data may just need to mature, alongside 바카라사이트 individual¡¯s use of it, but institutions have 바카라사이트 time on 바카라사이트ir side to facilitate that.¡±??
The panel:?
- Andy Beggan, dean of digital education, University of Lincoln?
- Santosh Carvalho, director of digital transformation and innovation, EMEA, Salesforce??
- David Goddard, head of digital student experience, UCL?
- David Hayes, chief data officer, 바카라사이트 Open University?
- Bas Ten Holter, senior regional vice-president, education, EMEA, Salesforce?
- Alistair Lawrence, special projects editor, 온라인 바카라 (chair) ?
- Mark Maddocks, chief information officer, Cambridge University Press & Assessment?
- Aaron McKenna, managing director, University College Dublin
- Dilshad Sheikh, dean of 바카라사이트 faculty of business, Arden University
- Stephen Shute, pro vice-chancellor for planning and resources, 바카라사이트 University of Sussex?
- Ruth Wilson, director of student support and engagement, Leeds Trinity University
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